MSExchangeTransport process is repeatedly crashing in last 45 minutes
Applies to: Operations Manager Management Pack for Exchange 2010
Topic Last Modified: 2011-10-28
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.
To learn more about this alert, in Operations Manager, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
4999 |
Event Source |
MSExchange Common |
Category |
KHI |
Alert Type |
Error |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Hub Transport/Service Monitoring |
Rule Name |
MSExchangeTransport process is repeatedly crashing in last 45 minutes. |
Explanation
This Error event indicates that one of the servers that is running Microsoft Exchange Server processes has crashed. The process ID (PID) for this process is specified in the event description.
The complete text of MSExchange Common Event ID 4999 resembles the following:
Watson report about to be sent to dw20.exe for process id: %1, with parameters: %2, %3, %4, %5, %6, %7, %8, %9, %10. ErrorReportingEnabled: %11
User Action
To resolve this problem, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.
For More Information
If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.