HTTP Connectivity with Autodiscover - RPC over HTTP failure (RpcProxy)
Applies to: Operations Manager Management Pack for Exchange 2010
Topic Last Modified: 2011-11-08
The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager runs Exchange Management Shell cmdlets to monitor your Exchange organization. Running cmdlets triggers one or more Operations Manager alerts if a problem is detected.
To learn more about this alert, in Operations Manager, do one or more of the following:
From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.
From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the events that have been logged that meet the criteria of this Operations Manager alert.
Details
Product Name |
Exchange |
Product Version |
14.0 (Exchange 2010) |
Event ID |
^(2009|1009|3001)$ |
Event Source |
MSExchange Monitoring OutlookConnectivity End To End |
Category |
KHI |
Alert Type |
Error |
Server Role |
Ex14. Client Access |
Rule Path |
Microsoft Exchange Server/Exchange 2010/Client Access/Outlook/Outlook Connectivity |
Rule Name |
HTTP Connectivity with Autodiscover - RPC over HTTP failure (RpcProxy) |
Explanation
This Error event message indicates that Microsoft Office Outlook could not connect to the server because an error occurred in Microsoft Remote Procedure Call (RPC) over HTTP.
Outlook uses RPC to exchange data with the Exchange store and with Active Directory directory service.
This technology wraps remote procedure calls (RPCs) together with an HTTP layer. This lets traffic traverse network firewalls without requiring RPC ports to be opened.
User Action
To troubleshoot this issue, see Troubleshooting RPC over HTTP Communications.
For More Information
If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.