Uninstall, change, or repair Microsoft Dynamics CRM Server 2011

To perform Microsoft Dynamics CRM Server 2011 maintenance, select from the following options that are available. Before selecting an option, you must start Programs and Features.

• Log on to the computer where the Microsoft Dynamics CRM application is installed. Then, click Start, type Programs and Features, and then click Programs and Features in the Programs list.

• Uninstall. Selecting this option will remove Microsoft Dynamics CRM Server 2011 from the computer. To do this go to Programs and Features, right-click Microsoft Dynamics CRM Server 2011, click Uninstall/Change, select Uninstall to remove Microsoft Dynamics CRM Server 2011, and then click Uninstall. Follow the instructions that are on the screen.

  Important

  The Microsoft Dynamics CRM uninstall process does not remove some components, such as the SQL Server databases, Active Directory groups, or the Microsoft Dynamics CRM Web site (when the Web site is not created by Setup). Those components must be removed manually.

• Configure. To add or remove one or more Microsoft Dynamics CRM server roles, right-click Microsoft Dynamics CRM Server 2011, click Uninstall/Change, select Configure, and then click Next. Follow the instructions that are on the screen to select or clear one or more server roles. For more information about Microsoft Dynamics CRM server roles, see "Server roles.

• Repair. To repair a Microsoft Dynamics CRM Server 2011 installation, right-click Microsoft Dynamics CRM Server 2011, click Uninstall/Change, select Repair, and then click Next. Follow the instructions that are on the screen.

  Note

  Repairing a Microsoft Dynamics CRM Server 2011 installation reinstalls the program files. It has no effect on the databases. To recover from Microsoft Dynamics CRM database problems, you must restore the MSCRM_CONFIG and OrganizationName_MSCRM databases. For information about database backup and failure recovery, see Backing up SQL Server, including Reporting Services.