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The database disk is full. Deleting log files is not recommended and could stop the database from starting

 

Applies to: Operations Manager Management Pack for Exchange 2010

Topic Last Modified: 2011-09-28

The Microsoft Exchange Server 2010 Management Pack for System Center Operations Manager monitors the Windows Application log on computers running Exchange 2010 and generates this alert when the events specified in the following Details table are logged.

To learn more about this alert, in Operations Manager, do one or more of the following:

  • From the Operations Console, double-click this alert, and then click the General tab. Review the description of the alert that includes the variables specific to your environment.

  • From the Operations Console, double-click this alert, and then click the Alert Context tab. Review the logged events that meet the criteria of this Operations Manager alert.

 

Product Name

Exchange

Product Version

14.0 (Exchange 2010)

Event ID

424

Event Source

ESE

Category

KHI

Alert Type

Error

Rule Path

Microsoft Exchange Server/Exchange 2010/Common Components/Extensible Storage Engine

Rule Name

The database disk is full. Deleting log files is not recommended and could stop the database from starting.

This Warning event indicates that the disk that contains the database files is full. The disk contains many edb.log files. Deleting or moving edb.log files is not recommended.

To resolve this problem, delete unnecessary files on the disk on which the database resides to create more space. Moving individual edb.log files is not recommended. However, you may want to move the database to a disk that has greater capacity.

importantImportant:
If you delete log files to recover disk space, the database may not start if the database files are inconsistent. Numbered log files cannot be deleted. However, numbered log files can be moved if the database files are consistent.

If you are not already doing so, consider running the Exchange tools, which have been created to help you analyze and troubleshoot your Exchange environment. These tools can help make sure that your configuration aligns with Microsoft best practices. They can also help you identify and resolve performance issues and improve mail flow. To run these tools, go to the Toolbox node of the Exchange Management Console. To learn more about these tools, see Managing Tools in the Toolbox.

 
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