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Product / patch installation or server upgrade required (SharePoint Server)

  • Article
  • 05/30/2024

APPLIES TO: yes-img-132013 yes-img-162016 yes-img-192019 yes-img-seSubscription Edition no-img-sopSharePoint in Microsoft 365

Rule Name: Product / patch installation or server upgrade required.

Summary: You must install all required products on all servers in the farm, and all products should have the same software update and upgrade level across the farm.

Cause: You haven't installed required products or updates, or the server needs to be upgraded.

Resolution: Install software updates and security updates or upgrade the server.

  • Check if there are any pending updates and restart all the servers.

Install updates on the server.

  1. Log on to one server.

  2. Verify that the user account that is performing this procedure is a member of the Administrators group on the local computer.

  3. Open Windows Update. and check to see if there are any pending updates or a restart is required, schedule the updates or restart the computer.

  4. Repeat the previous steps on all servers.

    For more information, see Deploy software updates for SharePoint Server 2016.

If a previous upgrade attempt has failed, you must resolve upgrade issues before attempting upgrade again. You can use the SharePoint Central Administration website to find information about current and previous upgrade attempts and determine issues that may be preventing upgrade from succeeding. To do this in Central Administration, in the Upgrade and Migration section, select Check upgrade status.

Additional resources

Documentation

Training

Module

Windows Server update management - Training

Learn how to use Windows Server Update Services to deploy operating system updates to computers on your network. Select the appropriate deployment option and combine WSUS with Microsoft Azure Update Management to manage server updates.

Certification

Microsoft Certified: Windows Server Hybrid Administrator Associate - Certifications

As a Windows Server hybrid administrator, you integrate Windows Server environments with Azure services and manage Windows Server in on-premises networks.