Microsoft Dynamics CRM for Microsoft Office Outlook Compatibility with Citrix XenApp 6

  • Article

Contributors: Alex Kalinin, Krishnan Rangarajan

Technical Reviewer: Corey Hanson

Published: June 2011 Updated: December 2012

Summary

This white paper focuses on documenting the compatibility verification of Microsoft Dynamics CRM for Microsoft Office Outlook when deployed with Microsoft Office 2007 or Microsoft Office 2010 on Citrix XenApp 6. This white paper also details the results of scalability testing of Microsoft Dynamics CRM for Outlook on Citrix XenApp 6 running on an Intel Xeon processor-based server.

Applies To

  • Microsoft Dynamics CRM 2011

  • Microsoft Dynamics CRM Online

Introduction

Microsoft, working with Citrix® Corporation, completed functional verification of Microsoft Dynamics CRM for Microsoft Office Outlook and Citrix XenApp 6 and its components. This white paper focuses on documenting the compatibility verification of Microsoft Dynamics CRM for Microsoft Office Outlook when deployed with Microsoft Office 2007 on Citrix XenApp 6.

Important

Citrix XenApp 6 does not support client-side or dual-mode virtualization for Microsoft Dynamics CRM for Outlook. In addition, Microsoft Dynamics CRM for Outlook with Offline Access is not supported.

This white paper also details the results of scalability testing of Microsoft Dynamics CRM for Outlook on Citrix XenApp 6 running on an Intel Xeon processor-based server. Included are:

  • Instructions for setting up and deploying the test environment.

  • A description of the Microsoft Dynamics CRM implementation and the methods used to obtain the results.

  • Details of the hardware configuration and software settings.

  • A summary of the key test parameters and results.

Download: Download Microsoft Dynamics CRM for Microsoft Office Outlook Compatibility with Citrix XenApp 6 from the Microsoft Download Center.