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Exchange Hosted Archive (EHA) Quick Start Guide


Topic Last Modified: 2011-12-14

Welcome to the Microsoft® Exchange Hosted Archive service. This guide walks you through how to set up your Exchange Hosted Archive service.

  1. Configure your firewall policy

    Locate the Exchange Hosted Archive IP addresses in the Configuration Information section of the Administration Center. Verify that your firewall is able to accept port 25 traffic from this list of IP addresses.

  2. Set up envelope journaling

    Journaling provides the ability to record all of an organization’s email communications. The majority of regulations that require journaling require organizations to use envelope journaling because it includes Bcc recipients and recipients from distribution groups. Microsoft Exchange 2000 Server SP3 and higher support envelope journaling.

    For more information about envelope journaling in Exchange 2000 Server SP3 and Exchange Server 2003, see Appendix A: Envelope Journaling on Exchange Server 2003 and Exchange 2000 Server.

    For more information about envelope journaling in Exchange Server 2007 and Exchange Server 2010, see Appendix B: Envelope Journaling on Exchange Server 2007.

  3. Configure an SMTP connector and TLS

    We recommend that you configure a dedicated SMTP connector for journaling your email that points to the DNS MX record for the Exchange Hosted Archive, archive.messaging.microsoft.com.

    For Exchange Hosted Archive EMEA customers, your archive is emea.archive.messaging.microsoft.com.

    Configure the connector to use DNS to discover the IP address, and to establish 50 or fewer concurrent connections for each outbound IP address. In addition, EHA supports Transport Layer Security (TLS). We recommend that you configure TLS on this connector to encrypt journaled email as it is transferred to EHA.

  4. Test journaling

    Test that journaling is working properly by sending test messages and confirming that they are received by EHA.

  5. Reroute inbound messages through the Hosted Filtering service

    Update your DNS MX record to mail.messaging.microsoft.com

    Do not resolve mail.messaging.microsoft.com to an IP address. For best performance, this should be the only MX record in your DNS configuration.
  6. Configure outbound hosted filtering

    Before you configure outbound hosted filtering, verify that your SMTP server is not being used as an open relay.

    Because outbound access through the hosted filtering network is restricted by IP address, you must provide technical support with all IP addresses from which you will be sending email.

    Configure your email server to direct all outbound email to mail.messaging.microsoft.com.

  7. Configure Exchange Hosted Archive service settings

    1. Log in to the Administration Center

    2. On the Administration tab, click the Company tab.

    3. In the Service Settings pane, above the Archive Settings subpane, click Edit.

    4. Set your archive settings and then click Save.

  8. Assign archive roles to user accounts

    1. Log in to the Administration Center

    2. On the Administration tab, click the Users tab.

    3. Select the check boxes next to the user accounts to which you want to assign archive roles, and then click Assign Archive Permissions.

    4. In the Edit Archive Role Settings dialog box, select archive roles, and then click Save.

    With the appropriate archive roles, the users will be able to view archived messages in the Exchange Hosted Services Archive Viewer.

Office 365 for midsize businesses and enterprises provides information about message archiving in Office 365.
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