Creating Workflows for IT Processes
Updated: November 1, 2013
Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager
To use a workflow to automate a process in the System Center 2012 – Service Manager Authoring Tool, you must define what the workflow should do, when it should run, and what information it needs. You can start with general definitions and then refine them until you have details that you can work with in Service Manager.
Creating Workflows for IT Processes Topics
Describes how to create, save, edit, or delete workflows.
Adding or Removing Workflow Activities
Describes how to add activities; remove, copy, and paste activities; and configure specialized activities to import Windows PowerShell scripts into a workflow.
Configuring the Way Activities Manage and Pass Information
Describes how to use properties to pass information to a workflow and activities within the workflow.
For additional resources, see Information and Support for System Center 2012.
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