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Upgrade to System Center 2012 - Service Manager

Updated: November 1, 2013

Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager

You cannot start an upgrade to System Center 2012 – Service Manager if any data warehouse jobs or workflows are running. You can use the procedures in this section to stop the data warehouse job schedules and wait for them to complete before you upgrade the data warehouse management server. Before you upgrade the Service Manager management server, stop the Self-Service Portal, if it is installed, and then wait 10 minutes to let any running workflows finish before you start the upgrade.

Complete the procedures in the following table to upgrade System Center Service Manager 2010 SP1 to System Center 2012 – Service Manager.

 

Task Description

How to Prepare Service Manager 2010 SP1 for Upgrade to System Center - 2012 Service Manager

Describes how to stop data warehouse jobs and how to suspend the Self-Service Portal.

How to Upgrade to System Center 2012 - Service Manager

Describes how to upgrade the data warehouse management server, the Service Manager management server, and the Self-Service Portal.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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