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Using the Service Catalog in System Center 2012 - Service Manager
Updated: December 20, 2012
Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager
This section provides an overview of how to use the service catalog in System Center 2012 – Service Manager. This section also contains procedures that cover management configuration scenarios for the service catalog.
Service Catalog Topics
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About the Service Catalog
Provides an overview of how to configure and manage the service catalog. -
How to Extend the Service Offering Categories
Describes how to add additional categories of service offerings to the service catalog. -
How to Create a Service Offering
Describes how to create a service offering. -
How to Create Service Request Templates for New Request Offerings
Describes how to create offering templates that are used to create new request offerings. -
How to Create a Request Offering
Describes how to create a new request offering. -
How to Publish a Request Offering
Describes how to publish a request offering. -
How to Unpublish a Request Offering
Describes how to unpublish a request offering. -
How to Add Request Offerings to Service Offerings
Describes how to add request offerings to service offerings. -
How to Create a Catalog Item Group
Describes how to create a catalog item group and associate the group to a user role and queue. -
How to Specify a User Role for Catalog Items
Describes how to create a user role and associate it to a catalog group a set of users. -
How to Copy Request Offerings and Service Offerings
Describes how to copy request offerings and service offerings. -
How to Publish a Service Offering
Describes how to publish a service offering. -
How to Create and Categorize Catalog Items in Localized Languages
Describes how to create and categorize catalog items in localized languages. -
How to Edit a Service Offering or a Request Offering
Describes how to edit a service offering or a request offering. -
How to Delete a Service Offering or a Request Offering
Describes how to delete a service offering or a request offering. -
About Languages Supported by the Service Catalog
Explains how localized languages are supported by the service catalog.
Other Resources for This Component
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For additional resources, see Information and Support for System Center 2012.
Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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