3 out of 4 rated this helpful - Rate this topic

Appendix A - List of User Role Profiles in System Center 2012 - Service Manager

Updated: December 20, 2012

Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

This appendix provides detailed information about the scope and properties of user role profiles in System Center 2012 – Service Manager.

EndUser

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	Object Templates
Create	Work Item Work Item Log File Attachment Reviewer User Preference	All for the specified types.	All for the specified types.	None
Update	File Attachment Work Item Log Star Rating	All for the specified types.	DocumentHasAverageRating->KnowledgeArticle UserHasPreference->User WorkItemAffectedUser->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User BillableTimeHasWorkingUser->User IncidentPrimaryOwner->User TroubleTicketResolvedByUser->User TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User WorkItemRelatesToWorkItem->WorkItem WorkItemRelatesToRequestOffering->RequestOffering WorkItemRelatesToConfigItem->ConfigurationItem WorkItemAboutConfigItem->ConfigurationItem	None
Delete	None	None	None	None

ReadOnlyOperator

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	User Preference Personal Notification	All for the specified types.	All for the specified types.	None
Update			WorkItemAboutConfigItem->ConfigurationItem WorkItemRelatesToConfigItem->ConfigurationItem EntityLinksToKnowledgeDocument->ConfigurationItem UserHasPreference->User WorkItemAffectedUser->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User BillableTimeHasWorkingUser->User IncidentPrimaryOwner->User TroubleTicketResolvedByUser->User TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User WorkItemRelatesToRequestOffering->RequestOffering WorkItemRelatesToWorkItem->WorkItem	None
Delete	None	None	None	None

IncidentResolver

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	Incident Manual Activity File Attachment Work Item Log User Preference Personal Notification	All for the specified types.	All for the specified types.	None
Update	File Attachment Work Item Log Manual Activity Star Rating	All for the specified types.	WorkItemAboutConfigItem->ConfigurationItem WorkItemRelatesToConfigItem->ConfigurationItem EntityLinksToKnowledgeDocument->ConfigurationItem WorkItemRelatesToWorkItem->WorkItem DocumentHasAverageRating->KnowledgeArticle UserHasPreference->User WorkItemAffectedUser->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User WorkItem.BillableTimeHasWorkingUser->User WorkItem.IncidentPrimaryOwner->User WorkItem.TroubleTicketResolvedByUser->User WorkItem.TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User	None
Delete	File Attachment Manual Activity	All for the specified types.	All for the specified types.	None

ChangeInitiator

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	Change Request Activity File Attachment Work Item Log Reviewer User Preference Personal Notification	All for the specified types.	All for the specified types.	None
Update	Star Rating	All for the specified types.	WorkItemAboutConfigItem->ConfigurationItem WorkItemRelatesToConfigItem->ConfigurationItem EntityLinksToKnowledgeDocument->ConfigurationItem WorkItemRelatesToWorkItem->WorkItem DocumentHasAverageRating->KnowledgeArticle UserHasPreference->User WorkItemAffectedUser->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User BillableTimeHasWorkingUser->User IncidentPrimaryOwner->User TroubleTicketResolvedByUser->User TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User WorkItemAboutCatalogItem->CatalogItem	None
Delete	None	None	None	None

ActivityImplementer

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	User Preference Personal Notification	All for the specified types.	All for the specified types.	None
Update	Star Rating	ManualActivity. Status ManualActivity.Notes	WorkItemAboutConfigItem->ConfigurationItem WorkItemRelatesToConfigItem->ConfigurationItem EntityLinksToKnowledgeDocument->ConfigurationItem WorkItemRelatesToWorkItem->WorkItem DocumentHasAverageRating->KnowledgeArticle UserHasPreference->User WorkItemAffectedUser->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User BillableTimeHasWorkingUser->User IncidentPrimaryOwner->User TroubleTicketResolvedByUser->User TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User	None
Delete	None	None	None	None

ProblemAnalyst

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	Problem File Attachment Work Item Log User Preference Personal Notification	All for the specified types.	All for the specified types.	None
Update	Problem File Attachment Work Item Log Star Rating	All for the specified types.	WorkItemAboutConfigItem->ConfigurationItem WorkItemRelatesToConfigItem->ConfigurationItem EntityLinksToKnowledgeDocument->ConfigurationItem WorkItemRelatesToWorkItem->WorkItem DocumentHasAverageRating->KnowledgeArticle UserHasPreference->User WorkItemAffectedUser->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User BillableTimeHasWorkingUser->User IncidentPrimaryOwner->User TroubleTicketResolvedByUser->User TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User	None
Delete	File Attachment	All for the specified types.	All for the specified types.	None

ServiceRequestAnalyst

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	All for the specified types.	All for the specified types.	All for the specified types.	None
Update	Service Request Activity File Attachment Work Item Log Reviewer Star Rating		WorkItemAboutConfigItem->ConfigurationItem WorkItemRelatesToConfigItem->ConfigurationItem EntityLinksToKnowledgeDocument->ConfigurationItem WorkItemRelatesToWorkItem->WorkItem Knowledge.DocumentHasAverageRating->KnowledgeArticle WorkItemAffectedUser->User UserHasPreference->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User WorkItemRelatesToRequestOffering->RequestOffering	None
Delete	Activity File Attachment Reviewer	All for the specified types.	All for the specified types.	None

ReleaseManager

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	Release Record Activity File Attachment Work Item Log Reviewer User Preference Personal Notification	All for the specified types.	All for the specified types.	None
Update	Release Record Activity File Attachment Work Item Log Reviewer Star Rating	All for the specified types.	WorkItemAboutConfigItem->ConfigurationItem WorkItemRelatesToConfigItem->ConfigurationItem EntityLinksToKnowledgeDocument->ConfigurationItem WorkItemRelatesToWorkItem->WorkItem DocumentHasAverageRating->KnowledgeArticle WorkItemAffectedUser->User UserHasPreference->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User	None
Delete	Activity File Attachment Reviewer	All for the specified types.	All for the specified types.	None

ChangeManager

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	Change Request Activity File Attachment Work Item Log Reviewer User Preference Personal Notification	All for the specified types.	All for the specified types.	None
Update	Change Request Change Request Activity File Attachment Work Item Log Reviewer Star Rating	All for the specified types.	WorkItemAboutConfigItem->ConfigurationItem WorkItemRelatesToConfigItem->ConfigurationItem EntityLinksToKnowledgeDocument->ConfigurationItem WorkItemRelatesToWorkItem->WorkItem Knowledge.DocumentHasAverageRating->KnowledgeArticle WorkItemAffectedUser->User UserHasPreference->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User WorkItem.BillableTimeHasWorkingUser->User WorkItem.IncidentPrimaryOwner->User WorkItem.TroubleTicketResolvedByUser->User WorkItem.TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User WorkItemAboutCatalogItem ->CatalogItem	None
Delete	Activity File Attachment Reviewer	All for the specified types.	All for the specified types.	None

AdvancedOperator

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	Work Item Configuration Item Announcement File Attachment Work Item Log Reviewer User Preference Personal Notification	All for the specified types.	All for the specified types.	None
Update	Work Item Configuration Item Announcement File Attachment Work Item Log Reviewer User Preference	All for the specified types.	Knowledge.DocumentHasAverageRating->KnowledgeArticle UserHasPreference->User WorkItemAffectedUser->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User BillableTimeHasWorkingUser->User IncidentPrimaryOwner->User TroubleTicketResolvedByUser->User TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User WorkItemRelatesToRequestOffering->RequestOffering	None
Delete	Announcement Activity Reviewer File Attachment	All for the specified types.	All for the specified types.	None

Author

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	Work Item Configuration Item Catalog Item Announcement File Attachment Work Item Log Reviewer User Preference Personal Notification	All for the specified types.	All for the specified types.	Template View Folder Enumeration
Update	Work Item Configuration Item Catalog Item Announcement File Attachment Work Item Log Reviewer Star Rating		DocumentHasAverageRating->KnowledgeArticle UserHasPreference->User WorkItemAffectedUser->User WorkItemAssignedToUser->User WorkItemCreatedByUser->User FileAttachmentAddedByUser->User BillableTimeHasWorkingUser->User IncidentPrimaryOwner->User TroubleTicketResolvedByUser->User TroubleTicketClosedByUser->User ReviewerIsUser->User ReviewerVotedByUser->User ServiceOfferingRelatesToRequestOffering->RequestOffering	Template View Folder Enumeration
Delete	Activity Reviewer File Attachment Announcement	All for the specified types.	All for the specified types.	Template View Folder Enumeration

Workflow

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	All	All	All	All
Create	Work Item Configuration Item Announcement File Attachment Work Item Log Reviewer SLA Information Admin Item SLA User Preference	All for the specified types.	All for the specified types.	None
Update	Work Item Configuration Item Announcement File Attachment Work Item Log Reviewer SLA Information Admin Item SLA Star Rating	System.Knowledge.DocumentHasAverageRating System.UserHasPreference System.WorkItemAffectedUser System.WorkItemAssignedToUser System.WorkItemCreatedByUser System.FileAttachmentAddedByUser System.WorkItem.BillableTimeHasWorkingUser System.WorkItem.IncidentPrimaryOwner System.WorkItem.TroubleTicketResolvedByUser System.WorkItem.TroubleTicketClosedByUser System.ReviewerIsUser System.ReviewerVotedByUser	None
Delete	DCM_NonCompliance_CI	All for the specified types.	All for the specified types.	None

ReportUser

Operation	Instance Type Scope	Properties	Relationships	Presentational Elements Scope
Read	SRS Resource Store	All for the specified type	All for the specified type	None
Create	Personal Notification	All for the specified type	All for the specified type	None
Update	None	None	None	None
Delete	None	None	None	None

ImpliedIncidentAffectedUser

The permissions for the implied Affected User profile are granted through the WorkItemAffectedUser relationship.

Operation	Type	Property	Relationship
Read	Incident or service request instances, and anything that is contained within.	All properties of an incident instance.	All relationships that include the incident or service request instance.
Create	Work items that the user is affected by: Work item log File attachment	All properties of a work item log and a file attachment for the incident or service request instance.	File attachment for an incident or service request instance.
Update	Work items that the user is affected by: Incident Service request Work item log File attachment	All properties of an incident or service request instance.	Incident instance BillableTimeHasWorkingUser->User.
Delete	Work item that the user is affected by - File attachment	File attachment for an incident or service request instance.	File attachment for an incident or service request instance.

ImpliedReviewer

The permissions for the implied Review Activity Reviewer profile are granted through the ReviewerIsUser relationship.

Operation	Type	Property	Relationship
Read	Reviewer instances and anything that is contained within.	All properties of a Reviewer instances and anything that is contained within.	All relationships that include the Reviewer instance, and anything that is contained within.
Create	None	None	None
Update	None	Reviewer instances: Reviewer.Comments Reviewer.DecisionDate Reviewer.Decision	Reviewer Instances: ReviewerVotedByUser->User ReviewerVotedByUser->Reviewer
Delete	None	None	None

ImpliedActivityEditor

The permissions for the implied Assigned To User profile are granted through the WorkItemAssignedToUser relationship.

Operation	Type	Property	Relationship
Read	Activity instances and anything that is contained in it.	None	None
Create	Work item instances that the user is assigned to: Activity Reviewer	All properties of Activity and Reviewer instances that are related to a work item instance.	All the Activity and Reviewer instances that are related to a work item Instance.
Update	Work item instances that the user is assigned to: Activity	All properties of an activity and the work item instances.	All Activity instances that are related to the work item Instance.
Delete	None	None	None

ImpliedConfigItemCustodian

The permissions for the implied CI Owner profile are granted through the ConfigItemOwnedByUser relationship.

Operation	Type	Property	Relationship
Read	Configuration item instances and anything that is contained within.	All properties of a configuration item instance and anything that is contained in it.	All relationships that include a configuration item instance, and anything that is contained in it.
Create	None	None	None
Update	None	None	Configuration item Instance - WorkItemAboutConfigItem
Delete	None	None	None

ImpliedPrimaryComputerUser

The permissions for the implied CI Primary User profile are granted through the ComputerPrimaryUser relationship.

Operation	Type	Property	Relationship
Read	Configuration item instances and anything that is contained within.	All properties of a configuration item instance and anything that is contained within.	All relationships that include the configuration item instance and anything that is contained within.
Create	None	None	None
Update	None	None	None
Delete	None	None	None

-----
For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
-----

Did you find this helpful? Yes No

Not accurate

Not enough depth

Need more code examples

(1500 characters remaining)