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To Configure System Center 2012 - Service Manager CEIP Settings

Updated: November 1, 2013

Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager

During setup in System Center 2012 – Service Manager, on the Help improve System Center page, you have the option to participate in the Customer Experience Improvement Program (CEIP). For a Service Manager management server, you can use the first following procedure to let Service Manager participate in the program or remove Service Manager from this program. For either a data warehouse management server or Service Manager management server, you use the second following procedure to modify the registry to join or leave the Customer Experience Improvement Program.

To configure Service Manager CEIP settings using the Service Manager console

  1. In the Service Manager console, in the toolbar, click Help.

  2. In the Help menu, you can choose to either let Service Manager join the program or remove Service Manager from the program: Observe the entry Join the Customer Experience Improvement Program, and then do one of the following:

    • If a check mark is displayed, click Join the Customer Experience Improvement Program to remove Service Manager from the CEIP program.

    • If the check mark is not displayed, click Join the Customer Experience Improvement Program to join the CEIP program, and then in the System Center Service Manager dialog box, click Yes to confirm your decision.

To configure CEIP settings using the registry

  1. On the Service Manager management server or data warehouse server, open Registry Editor.

  2. Create the following registry key if it does not already exist.

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\SQMClient\SCSM

  3. Create the following DWORD (32-bit) Value if it does not already exist.

    CEIPEnable

  4. Set the value to 1 to participate in the CEIP or set the value to 0 to leave the CEIP.

See Also

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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