Service Manager Connectors

Updated: May 13, 2016

Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager

Any connectors that you created with System Center Service Manager 2010 Service Pack 1 (SP1) will continue to function after you upgrade to System Center 2012 – Service Manager. The following is the list of connectors that you could have created with Service Manager 2010 SP1:

• Active Directory Domain Services

• System Center Configuration Manager 2007 SP1

• System Center Configuration Manager 2007 R2

• Operations Manager 2007 R2

You may notice that these connectors continue to synchronize after you upgrade to System Center 2012 – Service Manager. System Center 2012 – Service Manager supports connectors for System Center Operations Manager 2012 and Microsoft System Center 2012 Configuration Manager. You have to create new connectors to import data from these two products.

After you have verified that the new connectors for Operations Manager for System Center 2012 and System Center 2012 Configuration Manager are functioning properly, you can disable the connectors to Operations Manager 2007 and Configuration Manager 2007. The data that was captured by the older connectors will remain in the Service Manager database.

For more information, see “Using Connectors to Import Data into Service Manager” in the Administrator's Guide for System Center 2012 - Service Manager.