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How to Change the Workflow Run As Account Credentials

Updated: November 1, 2013

Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager

During setup, you defined the account to be assigned to the Service Manager Workflow Run As account. If the password for that account changes, you must update the Workflow Run As account with the new password. If you want to change the account for the Service Manager Workflow Run As account, you must change both the Workflow Run As account and the Workflow User Role.

Use the following procedures to define a new user account for the Workflow Run As account and to update a new password for the existing account.

To change the Workflow Run As account using new credentials

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Administration, expand Security, and then click Run As Accounts.

  3. In the Run As Accounts pane, click Workflow Account.

  4. In the Tasks pane, click Properties.

  5. In the Workflow Account page, in the User name, Password, and Domain boxes, type the new credentials for the Workflow Run As account, and then click OK.

  6. In the Administration pane, click User Roles.

  7. In the User Roles pane, click Workflows.

  8. In the Tasks pane, click Properties.

  9. In the Edit User Role Wizard, click Users.

  10. Click Remove to remove the existing credentials, click Add to add the credentials you specified in step 5, and then click OK.

    ImportantImportant
    Failure to configure the new account for the Workflow Run As account and User Role causes Service Manager to stop functioning.

To change the password for the Workflow Run As account credentials

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Administration, expand Security, and then click Run As Accounts.

  3. In the Run As Accounts pane, click Workflow Account.

  4. In the Tasks pane, click Properties.

  5. In the Workflow Account page, in the Password box, type the new password for the Workflow Run As account, and then click OK.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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