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How to Validate the Four-Computer Installation

Updated: March 25, 2014

Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager

The procedures in this topic describe how to validate the four-computer installation of System Center 2012 – Service Manager.

Step 1: Validate the Installation of the Management Server and Database

To validate a Service Manager management server installation

  1. On the computer hosting the Service Manager management server, verify that a Program Files\Microsoft System Center 2012\Service Manager folder exists.

  2. Run services.msc, and then verify that the following services are installed, that they have the status of Started, and that the startup type is Automatic:

    • System Center Data Access Service

    • System Center Management

      noteNote
      For System Center 2012 R2 Service Manager, the System Center Management service was renamed to Microsoft Monitoring Agent.

    • System Center Management Configuration

To validate the Service Manager console installation

  1. On the first computer, click Start, click All Programs, click Microsoft System Center, and then click Service Manager Console.

  2. The first time that you run the Service Manager console, the Connect to Service Manager Server dialog box appears. In the Server name box, enter the computer name of the server that is hosting the Service Manager management server.

  3. The Service Manager console successfully connects to the Service Manager management server.

To validate the Service Manager database

  1. On the computer hosting the Service Manager database, click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  2. In the Connect to Server dialog box, select the following:

    1. In the Server Type list, select Database Engine.

    2. In the Server Name list, select the server name for your Service Manager database. For example, select Computer 2.

    3. In the Authentication list, select Windows Authentication, and then click Connect.

  3. In the Object Explorer pane, expand Databases.

  4. Verify that the ServiceManager database is listed.

  5. Exit Microsoft SQL Server Management Studio.

Step 2: Validate the Installation of the Data Warehouse Management Server and Database

To validate a data warehouse management server installation

  • On the computer hosting the data warehouse management server (the server you ran Setup on), run services.msc, and verify that the following services have been installed:

    • System Center Data Access Service

    • System Center Management

      noteNote
      For System Center 2012 R2 Service Manager, the System Center Management service was renamed to Microsoft Monitoring Agent.

    • System Center Management Configuration

To validate data warehouse databases

  1. On the computer hosting the data warehouse management databases, click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  2. In the Connect to Server dialog box, select the following:

    1. In the Server Type list, select Database Engine.

    2. In the Server Name list, select the server and instance for your Service Manager data warehouse database. For example, select Computer 4.

    3. In the Authentication list, select Windows Authentication, and then click Connect.

  3. In the Object Explorer pane, expand Databases.

  4. Verify that the DWStagingAndConfig and DWRepository databases are listed.

  5. On the computer hosting SQL Server Reporting Services (SSRS), click Start, click All Programs, click Microsoft SQL Server 2008, and then click SQL Server Management Studio.

  6. In the Connect to Server dialog box, select the following:

    1. In the Server Type list, select Database Engine.

    2. In the Server Name list, select the server and instance for your Service Manager data warehouse database. For example, select Computer 4.

    3. In the Authentication list, select Windows Authentication, and then click Connect.

  7. In the Object Explorer pane, expand Databases.

  8. Verify that the DWDataMart database is listed.

  9. In the Object Explorer pane, click Connect, and then click Analysis Services.

  10. In the Server Name list, type the computer name for the computer hosting the Service Manager data warehouse database. In this example, type localhost.

  11. In the Object Explorer pane, expand the new entry for Analysis Services, and then expand Databases.

  12. Verify that the DWASDataBase database is listed.

  13. Exit Microsoft SQL Server Management Studio.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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