You can use System Center 2012 – Service Manager connectors to import data as configuration items from Active Directory Domain Services (AD DS), System Center Configuration Manager, System Center 2012 - Orchestrator, System Center 2012 – Virtual Machine Manager (VMM), and System Center Operations Manager. In addition, you can import alerts from Operations Manager, and you can configure these alerts to automatically generate incidents in Service Manager. You can also import data from comma-separated value (CSV) files into the Service Manager database.

Using Connectors to Import Data Topics

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