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How to Set File Attachment Limits

Updated: November 1, 2013

Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager

Use the following procedure to limit the number and size of files that can be attached to an incident in System Center 2012 – Service Manager. In this example, set the maximum number of files to 5 and the maximum file size to 500 kilobytes (KB).

To set file attachment limits

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Administration, and then click Settings.

  3. In the Settings pane, click Incident Settings.

  4. In the Tasks pane, under Incident Settings, click Properties.

  5. In the Incident Settings dialog box, click General.

  6. Set Maximum number of attached files to 5.

  7. Set Maximum size (KB) to 500, and then click OK.

To validate file attachment limits

  • When you create a new incident or edit an existing one, no more than five files can be attached, and each file can be no larger than 500 KB.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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