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How to Edit a Calendar Item
Updated: December 20, 2012
Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager
You edit a calendar item in System Center 2012 – Service Manager to update work days, work hours, and holidays. After you edit a calendar item, you will use it as part of a service level objective, where it is measured against a time metric. If the calendar is already associated with a service level objective, it appears in the Related SLA(s) area.
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| When you update an existing calendar item, the update is effective for incidents and service requests created afterward; however, the updates do not affect existing incidents. |
To edit a calendar item
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In the Service Manager console, click Administration.
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In the Administration pane, expand Service Level Management, and then click Calendar.
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In the Calendar list, select an existing calendar, and then in the Tasks pane, under <CalendarName>, click Properties.
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In the Create/Edit Calendar dialog box, modify any of the following items, as needed:
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Title
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Time zone
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Working days and hours
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Holidays
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Title
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Click OK to close the Create/Edit Calendar dialog box.
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For additional resources, see Information and Support for System Center 2012.
Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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