Export (0) Print
Expand All
This topic has not yet been rated - Rate this topic

On-Premises Scenario 2: Configure Microsoft Dynamics CRM to use the E-mail Router for outgoing e-mail and a forward mailbox for incoming e-mail

This section describes how to configure a system in which e-mail is routed in the following ways:

  • The E-mail Router is used to send outgoing e-mail that users create in Microsoft Dynamics CRM.

  • A forward mailbox receives incoming e-mail and transfers it to Microsoft Dynamics CRM for individual users of Microsoft Dynamics CRM.

To configure Microsoft Dynamics CRM, the E-mail Router, and a forward mailbox, complete the following procedures:

  1. Configure the outgoing e-mail profile

  2. Configure the incoming e-mail profile

  3. Configure the Microsoft Dynamics CRM deployment

  4. Configure the Microsoft Dynamics CRM forward mailbox

  5. Configure Microsoft Dynamics CRM users to use a forward mailbox

  6. Deploy the Exchange rule using the Rule Deployment Wizard

  7. Test and publish the new outgoing profile and deployment

Did you find this helpful?
(1500 characters remaining)
Thank you for your feedback
© 2014 Microsoft. All rights reserved.