Business Solutions

Find here Microsoft IT's early adopter experiences, best experiences, and lessons learned from our own Business Solutions within our global enterprise. By leveraging our best practices, you can make decisions about how best to plan for, deploy, and manage Microsoft solutions in your own environment.

On This Page

Customer Relationship Management
Finance
Human Resources

Customer Relationship Management

• IT Showcase On: Microsoft Dynamics CRM (Updated January 31, 2013)
• Delivering an Extensible CRM Solution Using Agile Development (Published January 04, 2013)
• Building a Microsoft Dynamics CRM Platform to Manage Business Processes (Published December 26, 2012)
• Microsoft IT Replaces Siebel with Dynamics CRM (Published May 24, 2012)
• Delivering an Enterprise Dynamics CRM 2011 Solution at the Speed of Business Using an Agile Methodology (Published May 01, 2012)
• How Microsoft IT Drives Service, Solution, and Partnership Satisfaction (Published July 06, 2011)
• Microsoft Partners Gain Ease of Use with Opportunity Pipeline Tool (Published July 01, 2011)
• Dynamics CRM in Microsoft IT (Published May 04, 2011)
• Cloud Driven IVR (Published March 21, 2011)
• Microsoft IT Business Case for the Global Sales Experience, Powered by Microsoft Dynamics CRM (Updated September 25, 2009)

Finance

• IT Showcase On: Microsoft Dynamics AX (Published June 19, 2012)
• Solution Developers Discuss How Microsoft IT Delivered a Global Expense Solution Using Microsoft Dynamics AX 2012 (Published June 11, 2012)
• Disaster Recovery Using SQL Server 2012 AlwaysOn (Published May 31, 2012)
• Using Windows Azure and Windows Phone to Enable a Real-time Financial Close Process (Published April 02, 2012)
• Integrating Microsoft Dynamics AX 2012 with SAP for Expense Management (Published November 28, 2011)
• Consolidating and Sharing Business Intelligence Reports for Finance (TechNet Radio published November 22, 2011)
• Using Excel Services to Improve Financial Data Retrieval Performance (Published October 20, 2011)
• Forecasting Process for Worldwide Sales Provides Transparency, Consistency, and Efficiency (Published July 20, 2011)
• Consolidating and Sharing Business Intelligence Reports for Finance (Video published July 01, 2011)
• Interactive Web Technologies Deliver Financial Message to Investors and Analysts (Published June 10, 2011)
• An Inside Look at Finance at Microsoft: Leveraging Technology (Published April 07, 2011)
• Creating Scorecards to Report Organizational Rhythm of Business (Published April 01, 2011)
• Delivering Revenue Reports Faster and Reducing Costs by Automating Business Rules (Published December 10, 2010)
• Innovative Management Reporting: The Microsoft COREFinance Initiative (Published June 04, 2008)

Human Resources

• Architecting a Windows Azure Hybrid Solution to Support Employee Performance Management (Published: May 18, 2012)
• Architecting a Global Human Resources System Using SharePoint, Azure, & Duet (Published February 03, 2011)
• Solutions Delivery Focus Smoothes Planning, Strengthens Ties (Published February 18, 2008)
• Facilitating Effective Employee Reviews at Microsoft (Updated December 08, 2006)