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Microsoft Dynamics CRM for Outlook hardware requirements

Applies To: Microsoft Dynamics CRM 2013, Microsoft Dynamics CRM Online

The following table lists the minimum recommended hardware requirements when you run Microsoft Dynamics CRM 2013 for Microsoft Office Outlook in either online only or go offline enabled modes.

 

Component Online only mode Go Offline enabled mode

Processor

x86- or x64-bit 1.9 gigahertz (GHz) or faster dual core processor with SSE2 instruction set

x86- or x64-bit 1.9 gigahertz (GHz) or faster dual core processor with SSE2 instruction set

Memory

2-GB RAM or more

4-GB RAM or more

Hard disk

1.5 GB of available hard disk space

2 GB of available hard disk space

7200 RPM or more

Display

Super VGA with a resolution of 1024 x 768

Super VGA with a resolution higher than 1024 x 768

noteNote
Actual requirements and product functionality may vary based on your system configuration and operating system.

Running Microsoft Dynamics CRM on a computer that has less than the minimum recommended requirements may result in inadequate performance. For the best performance, we recommend running 64-bit versions of Microsoft Windows, Microsoft Office, and CRM for Outlook.

Network requirements

Microsoft Dynamics CRM is designed to work best over networks that have the following elements:

  • Bandwidth greater than 50 KBps

  • Latency under 150 ms

These values are recommendations and don’t guarantee satisfactory performance.

noteNote
Successful network installation of CRM for Outlook requires a reliable and high-throughput network. Otherwise, installation might fail. The recommended minimum available bandwidth of the network connection is 300 Kbps.

See Also

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