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Microsoft Dynamics CRM Server 2011 Installation Instructions

This section explains how to install Microsoft Dynamics CRM Server 2011. In addition, there is installation troubleshooting information and procedures to uninstall Microsoft Dynamics CRM Server 2011.

ImportantImportant
For up-to-date information, see the Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online Readme.

Components installed during Microsoft Dynamics CRM Server Setup

This section describes what is installed during Microsoft Dynamics CRM Server Setup.

Microsoft Dynamics CRM Server 2011 installed configuration components

When you install Microsoft Dynamics CRM Server 2011, Setup creates the default folders listed in the following table.

 

Folder Comments

SystemDrive:\Program Files\Microsoft Dynamics CRM\

Microsoft Dynamics CRM Server 2011 program files

SystemDrive:\Program Files\Microsoft Dynamics CRM\LangPacks\<LanguageID>\Reports\MSCRM

Contains a Microsoft Dynamics CRM subfolder that contains an .rdl file for each default report

SystemDrive:\Program Files\Microsoft Dynamics CRM\LangPacks

Location of Language Pack installations. Language Packs are downloaded and installed separately

SystemDrive:\Program Files\Microsoft Dynamics CRM\Trace

Stores trace file logs when tracing is enabled

SystemDrive:\Program Files\Microsoft Dynamics CRM\CRMWeb

Microsoft Dynamics CRM website and Web services

SystemDrive:\Program Files\Microsoft Dynamics CRM\CRMWeb\CRMReports

Microsoft Dynamics CRM report services

The following Web components are added.

 

Component Name Description

Application Pool

CRMAppPool

Microsoft Dynamics CRM Server Setup creates a separate application pool for the Microsoft Dynamics CRM application.

Application Pool

CRMDeploymentServiceAppPool

Microsoft Dynamics CRM Server Setup creates a separate application pool for the Deployment Web Service.

Site

Microsoft Dynamics CRM

Web site for Microsoft Dynamics CRM.

Applications

XRMDeployment

Facilitates the implementation of xRM deployments.

Applications

Help

Services the Microsoft Dynamics CRM Help system for the application.

The following Active Directory groups are added. When the Active Directory domain is set to Native Mode, this group must be of the type Domain Local Security or Universal Security.

 

Group Description

PrivReportingGroup

Privileged Microsoft Dynamics CRM user group for reporting functions. This group is created during Microsoft Dynamics CRM Server Setup and configured during Microsoft Dynamics CRM Reporting Extensions Setup.

PrivUserGroup

Privileged Microsoft Dynamics CRM user group for special administrative functions; including CRMAppPool identity (domain user or Network Service). The users who configure Microsoft Dynamics CRM Server 2011 must be added to this group.

SQLAccessGroup

All server processes/service accounts that require access to SQL Server; including CRMAppPool identity (domain user or Network Service). Members of this group have db_owner permission on the Microsoft Dynamics CRM databases.

ReportingGroup

All Microsoft Dynamics CRM users are included in this group. This group is updated automatically as users are added and removed from Microsoft Dynamics CRM. By default, all Microsoft Dynamics CRM Reporting Services reports grant Browse permission to this group.

The following services are added.

 

Service Description

Microsoft Dynamics CRM Asynchronous Processing Service

Services asynchronous processes such as bulk e-mail and workflow.

Microsoft Dynamics CRM Asynchronous Processing Service (maintenance)

Services asynchronous maintenance such as encryption key generation for authentication and database deletion clean up.

Microsoft Dynamics CRM Unzip Service

Handles the uncompressing of zipped files for data import. This service is installed as part of the Web Application Server role.

Microsoft Dynamics CRM Sandbox Processing Service

The Sandbox Processing Service server role enables an isolated environment to allow for the execution of custom code, such as plug-ins.

The following SQL Server components are added.

 

Component Name Description

Databases

MSCRM_CONFIG

OrganizationName_MSCRM

Microsoft SQL Server Setup creates the SystemDrive:\Program Files\Microsoft SQL Server\MSSQL<ver>\MSSQL\Data\ folder and Microsoft Dynamics CRM Server Setup installs the Microsoft Dynamics CRM configuration database and organization databases in it.

SQL Server Jobs

OrganizationName_MSCRM.CreateAuditPartition

MSCRM_CONFIG.HardDelete

MSCRM_CONFIG.SiteWideCleanup

Microsoft Dynamics CRM Server Setup creates three SQL Server jobs that are used for maintenance.

Logins

PrivReportingGroup

ReportingGroup

SQLAccessGroup

MSCRMSqlLogin

Microsoft Dynamics CRM Server Setup creates SQL Server logins for the PrivReportingGroup, ReportingGroup, and SQLAccessGroup Active Directory groups that are created.

MSCRMSqlLogin is used for time zone conversions when you use dashboards and charts, and do queries using Advanced Find. When Microsoft SQL Server is enabled to use common language runtime (CLR), this can significantly improve performance for those features.

noteNote
By default, CLR is not enabled in Microsoft SQL Server. For more information about how to enable CLR, see Enabling CLR Integration.

Other software components installed during setup

If not already installed, the following components are installed for a Full Server during Microsoft Dynamics CRM Server Setup:

  • Microsoft SQL Reporting Service Report Viewer Control

  • Microsoft SQL Server Native Client

  • Microsoft Application Error Reporting Tool

  • Microsoft Visual C++ Runtime Library

  • Windows Identity Foundation (WIF) Framework

  • Windows Server 2008 Web Server Role

  • Indexing Service

  • Microsoft .NET Framework 4, which includes the following components:

    noteNote
    The installation of Microsoft .NET Framework may require you to restart your computer before you can continue to run Microsoft Dynamics CRM Setup.

    • Microsoft .NET Framework (required by Microsoft Dynamics CRM Server 2011)

    • Windows Workflow Foundation (required by Microsoft Dynamics CRM Server 2011)

    • Windows Presentation Foundation

    • Windows Communication Foundation (WCF) (required by Microsoft Dynamics CRM Server 2011)

  • Microsoft Chart Controls for Microsoft .NET Framework

  • Windows Azure AppFabric SDK V1.0

  • Windows PowerShell

  • Microsoft URL Rewrite Module for IIS

  • File Server Resource Manager

The following topics describe step-by-step procedures to install Microsoft Dynamics CRM Server 2011 or upgrade from an earlier version.

In This Section

Microsoft Dynamics CRM Server 2011 installation

Upgrade from Microsoft Dynamics CRM 4.0

Troubleshooting installation and upgrade

Install Microsoft Dynamics CRM Server 2011 on multiple computers

Install Microsoft Dynamics CRM Server 2011 to use a Microsoft SQL Server cluster environment

Configure an organization database for SQL Server 2008 database mirroring

See Also

Send comments about this article to Microsoft.

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