Microsoft Dynamics CRM Server 2011 Installation Instructions
This section explains how to install Microsoft Dynamics CRM Server 2011. In addition, there is installation troubleshooting information and procedures to uninstall Microsoft Dynamics CRM Server 2011.
Important |
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| For up-to-date information, see the Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online Readme. |
Components installed during Microsoft Dynamics CRM Server Setup
This section describes what is installed during Microsoft Dynamics CRM Server Setup.
Microsoft Dynamics CRM Server 2011 installed configuration components
When you install Microsoft Dynamics CRM Server 2011, Setup creates the default folders listed in the following table.
| Folder | Comments |
|---|---|
|
SystemDrive:\Program Files\Microsoft Dynamics CRM\ |
Microsoft Dynamics CRM Server 2011 program files |
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SystemDrive:\Program Files\Microsoft Dynamics CRM\LangPacks\<LanguageID>\Reports\MSCRM |
Contains a Microsoft Dynamics CRM subfolder that contains an .rdl file for each default report |
|
SystemDrive:\Program Files\Microsoft Dynamics CRM\LangPacks |
Location of Language Pack installations. Language Packs are downloaded and installed separately |
|
SystemDrive:\Program Files\Microsoft Dynamics CRM\Trace |
Stores trace file logs when tracing is enabled |
|
SystemDrive:\Program Files\Microsoft Dynamics CRM\CRMWeb |
Microsoft Dynamics CRM website and Web services |
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SystemDrive:\Program Files\Microsoft Dynamics CRM\CRMWeb\CRMReports |
Microsoft Dynamics CRM report services |
The following Web components are added.
| Component | Name | Description |
|---|---|---|
|
Application Pool |
CRMAppPool |
Microsoft Dynamics CRM Server Setup creates a separate application pool for the Microsoft Dynamics CRM application. |
|
Application Pool |
CRMDeploymentServiceAppPool |
Microsoft Dynamics CRM Server Setup creates a separate application pool for the Deployment Web Service. |
|
Site |
Microsoft Dynamics CRM |
Web site for Microsoft Dynamics CRM. |
|
Applications |
XRMDeployment |
Facilitates the implementation of xRM deployments. |
|
Applications |
Help |
Services the Microsoft Dynamics CRM Help system for the application. |
The following Active Directory groups are added. When the Active Directory domain is set to Native Mode, this group must be of the type Domain Local Security or Universal Security.
| Group | Description |
|---|---|
|
PrivReportingGroup |
Privileged Microsoft Dynamics CRM user group for reporting functions. This group is created during Microsoft Dynamics CRM Server Setup and configured during Microsoft Dynamics CRM Reporting Extensions Setup. |
|
PrivUserGroup |
Privileged Microsoft Dynamics CRM user group for special administrative functions; including CRMAppPool identity (domain user or Network Service). The users who configure Microsoft Dynamics CRM Server 2011 must be added to this group. |
|
SQLAccessGroup |
All server processes/service accounts that require access to SQL Server; including CRMAppPool identity (domain user or Network Service). Members of this group have db_owner permission on the Microsoft Dynamics CRM databases. |
|
ReportingGroup |
All Microsoft Dynamics CRM users are included in this group. This group is updated automatically as users are added and removed from Microsoft Dynamics CRM. By default, all Microsoft Dynamics CRM Reporting Services reports grant Browse permission to this group. |
The following services are added.
| Service | Description |
|---|---|
|
Microsoft Dynamics CRM Asynchronous Processing Service |
Services asynchronous processes such as bulk e-mail and workflow. |
|
Microsoft Dynamics CRM Asynchronous Processing Service (maintenance) |
Services asynchronous maintenance such as encryption key generation for authentication and database deletion clean up. |
|
Microsoft Dynamics CRM Unzip Service |
Handles the uncompressing of zipped files for data import. This service is installed as part of the Web Application Server role. |
|
Microsoft Dynamics CRM Sandbox Processing Service |
The Sandbox Processing Service server role enables an isolated environment to allow for the execution of custom code, such as plug-ins. |
The following SQL Server components are added.
| Component | Name | Description | ||
|---|---|---|---|---|
|
Databases |
MSCRM_CONFIG OrganizationName_MSCRM |
Microsoft SQL Server Setup creates the SystemDrive:\Program Files\Microsoft SQL Server\MSSQL<ver>\MSSQL\Data\ folder and Microsoft Dynamics CRM Server Setup installs the Microsoft Dynamics CRM configuration database and organization databases in it. |
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|
SQL Server Jobs |
OrganizationName_MSCRM.CreateAuditPartition MSCRM_CONFIG.HardDelete MSCRM_CONFIG.SiteWideCleanup |
Microsoft Dynamics CRM Server Setup creates three SQL Server jobs that are used for maintenance. |
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|
Logins |
PrivReportingGroup ReportingGroup SQLAccessGroup MSCRMSqlLogin |
Microsoft Dynamics CRM Server Setup creates SQL Server logins for the PrivReportingGroup, ReportingGroup, and SQLAccessGroup Active Directory groups that are created. MSCRMSqlLogin is used for time zone conversions when you use dashboards and charts, and do queries using Advanced Find. When Microsoft SQL Server is enabled to use common language runtime (CLR), this can significantly improve performance for those features.
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Other software components installed during setup
If not already installed, the following components are installed for a Full Server during Microsoft Dynamics CRM Server Setup:
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Microsoft SQL Reporting Service Report Viewer Control
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Microsoft SQL Server Native Client
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Microsoft Application Error Reporting Tool
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Microsoft Visual C++ Runtime Library
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Windows Identity Foundation (WIF) Framework
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Windows Server 2008 Web Server Role
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Indexing Service
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Microsoft .NET Framework 4, which includes the following components:
Note The installation of Microsoft .NET Framework may require you to restart your computer before you can continue to run Microsoft Dynamics CRM Setup. -
Microsoft .NET Framework (required by Microsoft Dynamics CRM Server 2011)
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Windows Workflow Foundation (required by Microsoft Dynamics CRM Server 2011)
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Windows Presentation Foundation
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Windows Communication Foundation (WCF) (required by Microsoft Dynamics CRM Server 2011)
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Microsoft .NET Framework (required by Microsoft Dynamics CRM Server 2011)
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Microsoft Chart Controls for Microsoft .NET Framework
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Windows Azure AppFabric SDK V1.0
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Windows PowerShell
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Microsoft URL Rewrite Module for IIS
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File Server Resource Manager
The following topics describe step-by-step procedures to install Microsoft Dynamics CRM Server 2011 or upgrade from an earlier version.
In This Section
Microsoft Dynamics CRM Server 2011 installation
Upgrade from Microsoft Dynamics CRM 4.0
Troubleshooting installation and upgrade
Install Microsoft Dynamics CRM Server 2011 on multiple computers
Install Microsoft Dynamics CRM Server 2011 to use a Microsoft SQL Server cluster environment
Configure an organization database for SQL Server 2008 database mirroring
See Also
Send comments about this article to Microsoft.
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