Before you upgrade: issues and considerations

Applies To: Dynamics CRM 2015

This section describes the changes and limitations when you upgrade Microsoft Dynamics CRM. This section also describes what might affect your instance or deployment after the upgrade is complete.

Upgrading from Microsoft Dynamics CRM 2013 Service Pack 1 to Microsoft Dynamics CRM 2015

Upgrading from previous versions of Microsoft Dynamics CRM

What’s changed in supported products and technologies

Base and ExtensionBase table merge cannot be deferred

All upgraded organizations will include the new feature enhancements

Microsoft Dynamics CRM software and components not supported for in-place upgrade

Obsolete platform products and technologies won’t be supported in the next major release of Microsoft Dynamics CRM.

For platform technology changes, see these topics.

• Windows Server operating system

• SQL Server editions

• Supported versions of Internet Explorer

• Exchange Server

For more information about changes in Microsoft Dynamics CRM features, see Important information about supported configurations in the next release for CRM.

As part of the Microsoft Dynamics CRM Server upgrade, the entitynameBase and entitynameExtensionBase tables in all organization databases will be merged into a single entitynameBase table. This operation cannot be deferred.

To find out the amount of table data that will be merged during upgrade, see Determine how much ExtensionBase table data will need to merge.

As part of the upgrade, each upgraded organization will include the feature enhancements that are enabled through the Install Product Updates area, introduced with CRM 2013 SP1. More information: Install Product Updates

The following products and solutions are not supported by Microsoft Dynamics CRM 2015 and will not be upgraded during Microsoft Dynamics CRM Setup. If you upgrade a Microsoft Dynamics CRM 2013 system that includes the product or solution listed below, or you install these components after you install Microsoft Dynamics CRM, these products or solutions may not function correctly. We recommend that you uninstall or manually remove the component before you upgrade.

• Microsoft Dynamics CRM 2013 Reporting Extensions (on-premises only)

• Microsoft Dynamics CRM 2013 Email Router 

• Microsoft Dynamics CRM List Component for SharePoint Server

The Connector for Microsoft Dynamics V3 CU 4 is compatible with Microsoft Dynamics CRM 2015 or Microsoft Dynamics CRM Online when you use one of the following Dynamics ERP systems.

• Microsoft Dynamics AX 

  • Microsoft Dynamics AX 2009 SP 1

  • Microsoft Dynamics AX 2012, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 R3

• Microsoft Dynamics NAV

  • Microsoft Dynamics NAV 2013, Microsoft Dynamics NAV 2013 R2

  • Microsoft Dynamics NAV 2015

• Microsoft Dynamics GP

  • Microsoft Dynamics GP 2013, Microsoft Dynamics GP 2013 R2

  • Microsoft Dynamics GP 2015

• Microsoft Dynamics SL

  • Microsoft Dynamics SL 2009 SP1

More information:: Blog: Connector for Microsoft Dynamics V3 CU 4 released

Microsoft Dynamics CRM 2011 is not supported for upgrade. However, you can migrate from Microsoft Dynamics CRM Server 2011 to Microsoft Dynamics CRM Server 2013 by using a trial product key, and then, either migrate or in-place upgrade to Microsoft Dynamics CRM Server 2015. For instructions about how to migrate from Microsoft Dynamics CRM 2011 to Microsoft Dynamics CRM 2015, see Upgrade from Microsoft Dynamics CRM Server 2011.

Video: Upgrading from Microsoft Dynamics CRM 2013 to 2015
Upgrade a Microsoft Dynamics CRM Server
Upgrade the Microsoft Dynamics CRM Deployment

© 2016 Microsoft Corporation. All rights reserved. Copyright