Export (0) Print
Expand All
This topic has not yet been rated - Rate this topic


Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM Online provide the following e-mail processing features:

  • Microsoft Dynamics CRM for Microsoft Office Outlook can process incoming and outgoing e-mail messages for each user and does not require the E-mail Router.

  • E-mail Router routes both incoming and outgoing messages.

  • The E-mail Router supports POP3 e-mail systems for incoming messages and SMTP e-mail systems for outgoing messages.

  • Microsoft Dynamics CRM e-mail messages are sent asynchronously when you use the E-mail Router.

This section describes the e-mail system options and configurations.

See Also

Send comments about this article to Microsoft.

© 2013 Microsoft Corporation. All rights reserved.
Did you find this helpful?
(1500 characters remaining)
Thank you for your feedback

Community Additions

© 2014 Microsoft. All rights reserved.