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Installing Protection Agents Manually

Updated: November 1, 2013

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

You can install protection agents manually and, in some circumstances, you must install the protection agent manually, for example, when the computer that you want to protect is behind a firewall, in a workgroup, or in a domain that does not have a two-way trust relationship with the domain that the DPM server is located in.

You can manually install an agent on targeted computers first, and then attach the computers in DPM Administrator Console, or you can attach the targeted computers in DPM Administrator Console first, and then install protection agents on the targeted computers.

noteNote
If you attach a computer before you install an agent, the agent status for the computer on the Agents tab of the Management task area of DPM Administrator Console displays an error until you have installed the agent and then refreshed the computer in DPM Administrator Console.

You can also use this procedure if you installing the agent directly from the product DVD.

Use the following procedure to manually install a protection agent.

To install the protection agent manually

  1. On the computer that you want to protect, open an elevated Command Prompt window, and then run the following commands:

    net use Z: \\<DPMServerName>\c$
    where Z is the local drive letter that you want to assign and <DPMServerName> is the name of the DPM server that you want to use to protect the computer.

  2. To change the directory, at the command prompt on the targeted computer, run one of the following commands:

    • For a 64-bit computer, type the following command:

      cd /d <assigned drive letter>:\Program Files\Microsoft DPM\DPM\ProtectionAgents\RA\3.0.<build number>.0\amd64
      where <assigned drive letter> is the drive letter that you assigned in the previous step and <build number> is the latest DPM build number.


      For example: cd /d X:\Program Files\Microsoft DPM\DPM\ProtectionAgents\RA\3.0.7696.0\amd64

      ImportantImportant
      Ensure that the latest DPM build number is the latest one.

    • For a 32-bit computer, type the following command:

      cd /d <assigned drive letter>:\Program Files\Microsoft DPM\DPM\ProtectionAgents\RA\3.0.<build number>.0\i386
      where <assigned drive letter> is the drive that you mapped in the previous step and <build number> is the latest DPM build number.


  3. To install the protection agent on the targeted computer, open an elevated Command Prompt window, and then run one of the following commands:

    ImportantImportant
    If you specify a DPM server name in the command line, it installs the protection agent, and automatically configures the security accounts, permissions, and firewall exceptions necessary for the agent to communicate with the specified DPM server. If you do not specify a DPM server name, you must complete an additional step.

    • For a 64-bit computer, run the following command:

      DpmAgentInstaller_x64.exe <DPMServerName>
      where <DPMServerName> is the fully qualified domain name (FQDN) of the DPM server.

      For example: DPMAgentInstaller_x64.exe DPMserver1.contoso.com

    • For a 32-bit computer, run the following command:

      DpmAgentInstaller_x86.exe <DPMServerName>
      where <DPMServerName> is the fully qualified domain name of the DPM server.

    noteNote
    To perform a silent installation, you can use the /q option after the DpmAgentInstaller_x64.exe command.

    For example: DpmAgentInstaller_x64.exe /q <DPMServerName>

  4. If you specified a DPM server name in the command line in the previous step, this step is not required.

    If you did not specify a DPM server name in the command line in the previous step, open an elevated Command Prompt on the targeted computer, and then run the following commands:

    1. To change the directory on the targeted computer, run the following command:

      cd /d <system drive>:\Program Files\Microsoft Data Protection Manager\DPM\bin


    2. To configure the security accounts, permissions, and firewall exceptions necessary for the agent to communicate with a DPM server, run the following command:

      SetDpmServer.exe –dpmServerName <DPMServerName>


  5. If you added the targeted computer to the DPM server before you installed the agent, the DPM server begins to create backups for the protected computer. If you installed the agent before you added the computer to the DPM server, you must attach the computer before the DPM server begins to create backups. For step-by-step instructions about how to add the computer to the DPM server by attaching the protection agent, see Attaching Protection Agents.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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