Updated: November 1, 2013
Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager
You can recover deleted e-mail messages using Microsoft Outlook. For instructions, see How to Recover a Deleted Item. To recover a deleted mailbox, use the Exchange Management Shell or the Exchange Management Console. For instructions, see How to Recover a Deleted Mailbox.
If you cannot recover the mailbox using the Exchange Management Shell or the Exchange Management Console, such as when the retention period is expired, you can use System Center 2012 – Data Protection Manager (DPM) to recover the mailbox.
To recover a mailbox, DPM must copy the entire database because this is the recommended method that Exchange supports, as explained in Knowledge Base article 904845, Microsoft support policy for third-party products that modify or extract Exchange database contents.
When you select a mailbox for recovery, you cannot select Latest as the recovery point. The Latest option recovers the data from the most recent recovery point, and then applies all committed transactions from the server logs. This functionality is not available for individual mailboxes.
Item details will not appear on the Recovery Wizard Summary page for Exchange Server mailboxes.
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For additional resources, see Information and Support for System Center 2012.
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