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Plan for self-service recovery

Updated: November 1, 2013

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

End-user recovery enables users to independently recover previous versions of their files. Users can recover files using shares on file servers, or DFS Namespaces.

Your deployment plan should consider the following:

  • Which data users will be able to recover.

  • AD DS configuration requirements—

Note the following:

  • If you currently have Shadow Copies of Shared Folders enabled on a computer that you protect with DPM, you can disable that feature and regain the disk space that it uses. End-users and administrators will be able to recover files from the recovery points on the DPM server.

  • Steps for configuring end-user recovery include configuring the AD DS schema, enabling the end-user recovery feature on the DPM server, and installing the recovery point client software on the client computers.

Configuring AD DS

Configuring Active Directory Domain Services to support end-user recovery involves four operations:

  1. Extending the schema— The schema is extended only once; however, you must configure the Active Directory schema extension for each DPM server.

  2. Creating a container

  3. Granting the DPM server permissions to change the contents of the container

  4. Adding mappings between source shares and shares on the replicas

Note the following:

  • When you enable end-user recovery for additional DPM servers in the domain, the process performs steps 3 and 4 for each additional server. DPM will update the share mapping (step 4) after each synchronization, if needed.

  • DPM administrators who are both schema and domain administrators in the Active Directory Domain Services domain can complete these steps with a single click in DPM Administrator Console. DPM administrators who are not schema and domain administrators can complete these steps by directing a schema and domain administrator to run the DPMADSchemaExtension tool.

  • The DPMADSchemaExtension tool is stored on the DPM server in the folder Microsoft DPM\DPM\End User Recovery. A user who is both a schema and domain administrator can run the tool on any computer running Windows Server 2003 that is a member of the domain in which the DPM server is deployed. The administrator must specify the name of the DPM server when running the tool.

  • If you use the DPMADSchemaExtension tool to enable end-user recovery, you must run it once for each DPM server.

Installing the client software

Before end users can begin independently recovering previous versions of their files, the DPM recovery point client software must be installed on their computers. If a client for Shadow Copies of Shared Folders is present on the computer, the client software must be updated to support DPM.

The recovery point client software can be installed on computers supported for DPM protection. For more information, see DPM protection support matrix.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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