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Updating Protection Agents

Updated: November 1, 2013

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

If you are upgrading a protection agent that is installed on a computer that is not connected to the network, you cannot perform a connected agent upgrade from within DPM Administrator Console. You must perform the upgrade in a non-active domain environment. The DPM server will show that the protection agent update is pending until the client computer is connected to the network.

This topic describes how to update protection agents for both connected and non-connected client computers.

To update a protection agent for a connected client computer

  1. In DPM Administrator Console, click Management on the navigation bar, and then click the Agents tab.

  2. In the display pane, select the client computers on which you want to update the protection agent.

    noteNote
    The Agent Updates column indicates for each protected computer when a protection agent update is available. The Update action in the Actions pane is not enabled when a protected computer is selected unless updates are available.

  3. To install updated protection agents on selected computers, click Update in the Actions pane.

To update a protection agent on a disconnected client computer

  1. In DPM Administrator Console, click Management on the navigation bar, and then click the Agents tab.

  2. In the display pane, select the client computers on which you want to update the protection agent.

    noteNote
    The Agent Updates column indicates for each protected computer when a protection agent update is available. The Update action in the Actions pane is not enabled when a protected computer is selected unless updates are available.

  3. To install updated protection agents on selected computers, click Update.

  4. For client computers that are not connected to the network, Update Pending appears in the Agent Status column until the computer is connected to the network.

    After a client computer is connected to the network, Updating appears the Agent Updates column for the client computer.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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