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How to Recover an Exchange 2003 Mailbox

Updated: November 1, 2013

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

The procedure for recovering a mailbox to Microsoft Exchange 2003 includes the use of Eseutil.exe and Exmerge.exe. For more information on the Exchange Server Database Utilities tool (Eseutil.exe), see Eseutil. For more information on Exmerge.exe, see Knowledge Base article 174197, "Microsoft Exchange Mailbox Merge program (Exmerge.exe) information".

CautionCaution
System Center 2012 – Data Protection Manager (DPM) needs to restore the entire Exchange database before you can recover an individual mailbox. Please make sure you have sufficient space on the server to which you are restoring the database.

How to recover a previous version of an active Exchange 2003 mailbox

  1. Use the Search tab and a date range to locate the mailbox you want to recover.

  2. Select a recovery point for the database that contains the mailbox to be restored.

  3. In the Actions pane, click Recover. The Recovery Wizard starts.

  4. Review your recovery selection, and then click Next.

  5. On the Select Recovery Type page, select Copy to a network folder.

  6. On the Specify Destination page, enter a volume on an Exchange server that has a recovery storage group enabled.

  7. On the Select Recovery Options page, select the Bring the database to a clean shut down state after copying the files check box.

  8. Move the database file to the location of the Exchange recovery storage group database.

  9. Mount the database under the recovery storage group. For more information, see Restoring Databases to a Recovery Storage Group in Exchange Server 2003.

  10. Complete the Recovery Wizard.

  11. Extract the mailbox from the recovered database.

    • For Exchange Server 2003, use the Microsoft Exchange Server Mailbox Merge Wizard (ExMerge).

    • For Exchange Server 2003 SP1, extract and merge data using Exchange 2003 System Manager.

How to recover a disabled or deleted Exchange 2003 mailbox

  1. Use the Search tab and a date range to locate the mailbox you want to recover.

  2. Select a recovery point for the database that contains the mailbox to be restored.

  3. In the Actions pane, click Recover. The Recovery Wizard starts.

  4. Review your recovery selection, and then click Next.

  5. On the Select Recovery Type page, select Recover mailbox to an Exchange server database.

  6. On the Specify Destination page, enter the full names of the Exchange server, including the domain, storage group, and database.

    The database should be dismounted and configured to allow it to be overwritten by the recovered data. For instructions, see How to Configure the Exchange Databases so That the Restore Process Overwrites Them.

  7. Complete the Recovery Wizard. DPM recovers the database.

  8. Extract the mailbox from the recovered database.

    • For Exchange Server 2003, use the Microsoft Exchange Server Mailbox Merge Wizard (ExMerge).

    • For Exchange Server 2003 SP1, extract and merge data using Exchange 2003 System Manager.

See Also

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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