Customizing the Self Service Portal
Updated: November 1, 2013
Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager
You can customize the Self-Service Portal in System Center 2012 – Service Manager to better suit your organization. Example customizations presented in this section are somewhat limited; they include changes to formatting and adding a SharePoint list. However, the Self-Service Portal is based on SharePoint web services, so you can make additional customizations on your own, outside the scope of this section.
Use the procedures in the following topics to customize the Self-Service Portal.
Self-Service Portal Customization Topics
How to Update the Portal Title and Image
Describes how to update the Self-Service Portal’s tile and associated logo.
How to Add Navigation Links
Describes how to add navigational links to the Self-Service Portal.
How to Update the Portal Theme
Describes how to update the theme for the entire Self-Service Portal.
How to Add a Portal Announcement Page
Describes how to add an announcement page using a SharePoint list.
How to Modify the Help Article Web Part
Describes how to modify a specific web part in the Self-Service Portal.
How to Modify a Master Page File
Describes how to modify a master page file using SharePoint Designer.
How to Select the Self Service Portal Language
Describes how to select the localized languages that are displayed in the Self-Service Portal based on a user’s choice.
Other Resources for This Component
For additional resources, see Information and Support for System Center 2012.
Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.