Create Entry
Applies To: System Center 2012 - Orchestrator, System Center 2012 R2 Orchestrator, System Center 2012 SP1 - Orchestrator
The Create Entry activity is used in a runbook to create new incident, service desk request or change request entries in HP Service Manager.
The following tables list the required properties and published data for this activity. For more information on configuring activities, see HP Service Manager Activities.
Create Entry Required Properties
Element |
Description |
Valid Values |
Look up |
Type |
The type of entry to be created |
Configuration, Change, Incident, ServiceDesk |
Yes |
Subtype |
The Subtype of the entry to be closed based on the Type selected. |
This is a dynamic property based on the configuration of the HP Service Manager server. |
Yes |
Fields |
A list of field values to be applied to the entry when it is created. |
This list is dynamically populated with the required fields for the selected Type and Subtype as configured on the HP Service Manager server. |
A lookup will be provided for any applicable dynamic property. |
Other Activities
The Integration Pack for HP Service Manager contains the following additional activities:
See Also
Concepts
HP Service Manager Activities
HP Service Manager Integration Pack for System Center 2012 - Orchestrator