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Microsoft-Windows-HelpAndSupport

Updated: August 1, 2012

Applies To: Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2

HelpAndSupport specifies Original Equipment Manufacturer (OEM) information for customized pages in Help and Support.

This information appears in several locations in Help and Support. These locations include the home and escalation pages.

To display a simple escalation page that contains OEM information, use the Microsoft-Windows-Shell-Setup\OEMInformation settings information instead.

For information about how to add customized Help files, see Author and Add Custom Help and Support Content.

 

HelpAndSupport

Contains settings to specify OEM information for a customized Help and Support page.

oobeSystem

specialize

This component is available in these Windows® editions and architectures:

 

Windows Edition Windows for x86-based computers Windows for x64-based computers Windows for Itanium-based computers

Windows 8.1

x86

amd64, x86

Not available

Windows 8.1 Pro

x86

amd64, x86

Not available

Windows Server 2012 R2

Not available

amd64, x86

Not available

Windows® 8

x86

amd64, x86

Not available

Windows® 8 Enterprise

x86

amd64, x86

Not available

Windows® 8 Pro

x86

amd64, x86

Not available

Windows Server® 2012 Datacenter

Not available

amd64, x86

Not available

Windows Server® 2012 Essentials

Not available

amd64, x86

Not available

Windows Server® 2012 Foundation

Not available

amd64, x86

Not available

Windows Server® 2012 Standard

Not available

amd64, x86

Not available

The following example shows how to set a customized Help and Support page. The home page is branded with the Fabrikam logo. When the user clicks the logo, the default browser starts and the URL bar is prepopulated with http://www.fabrikam.com.

<HelpAndSupport>
  <Logo>C:\Fabrikam\Logos\Logo.png</Logo>
  <LogoURL>http://www.fabrikam.com/support</LogoURL>
  <Manufacturer>Fabrikam</Manufacturer>
  <SupportSearchURL>http://www.fabrikam.com/support/search/?term={Query}</SupportSearchURL>
  <TileColor>65280</TileColor>
</HelpAndSupport>

See Also

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