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Retrying a failed DPM upgrade

Updated: November 1, 2013

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

This topic guides you through the process of retrying your System Center 2012 – Data Protection Manager (DPM) upgrade if your previous attempt failed.

Before you retry the upgrade, check the logs at C:\Program Files\Microsoft System Center 2012\DPM\DPMLogs to see why the upgrade failed. After you have taken corrective action, follow the steps outlined here.

To retry the DPM 2012 upgrade

  1. Uninstall the failed DPM upgrade while retaining your data by clicking Retain disk-based recovery points on the Uninstallation Options page. For step-by-step instructions for uninstalling DPM, see Uninstalling DPM.

  2. Back up the DPM 2010 database. For more information, see To back up the DPM 2010 database.

  3. Delete the DPM database.

  4. Reinstall DPM 2010 and all updates in the same sequence as they were installed to the return to the same state as the original installation.

    Run the following query on the DPM 2010 database in Administrator mode to find the sequence in which the updates were originally applied.

    select * from tbl_DPM_InstalledUpdates

  5. Restore the saved DPM 2010 database files.

  6. Retry the upgrade.

To back up the DPM 2010 database

  1. On the computer where the DPM database is installed, open Microsoft SQL Server Management Studio for SQL Server 2008 and then connect to the instance of SQL Server that DPM 2010 was using.

  2. Take a backup of the DPMDB database. To back up a database, right-click the database, click Tasks, and then click Backup.

  3. Store this backup file to a safe location.

  4. Delete the DPMDB database by using SQL Server Management Studio.

See Also

For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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