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Plan for email on mobile devices in Office 365


Applies to: Office 365 Enterprise

Topic Last Modified: 2013-08-23

Summary: Links to more information on mobile device management and Exchange ActiveSync for Office 365.

Exchange ActiveSync lets users synchronize their mobile phones with their Exchange mailboxes. You can manage what devices users can use to synchronize with Exchange, and manage how those devices synchronize to control long-distance and data charges.

Exchange ActiveSync is offered on many mobile devices and can provide different levels of security for your organization’s data and experiences for your users. As an administrator, in the Exchange Control Panel, you can specify which devices your users can use to synchronize, and how you want your organization's data to be safeguarded on your user’s devices.

The following Office 365 Help articles provide additional information on mobile device management:

  • Manage Access for Mobile Devices. Device access rules control which devices your users can use to synchronize with Exchange. This functionality may involve ongoing maintenance and may thus require making an action plan prior to instituting access rules.

  • Manage Data Protection on Mobile Devices. Exchange ActiveSync device policies provide you a way to require that your users use a PIN on their mobile devices and have the emails and Exchange data encrypted on the devices. They also let you decide how to handle devices that don't support your organization policies.

  • Troubleshoot Exchange ActiveSync Synchronization Problems. Troubleshoot common synchronization problems that users might experience.

For information about planning and support for BlackBerry devices with Office 365 for enterprises, refer to BlackBerry Devices.

Users can install Lync on selected Windows Phone, iPhone, iPad, Android, and Nokia (Symbian OS) devices. For details, see Set up Lync Online for mobile devices.

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