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Appendix B post-deployment services test plan
Applies to: Office 365 Deployment Guide for Enterprises
Topic Last Modified: 2013-01-18
The following is an example of a post-deployment test plan that you can use to verify the functionality of Office 365 service offerings.
Post-migration services test plan
| Status | Windows Azure Active Directory Sync Tool functionality | Owner | Notes |
| Not Started | Create user object to verify directory synchronization account creation |
| 3 hour replication interval or force directory synchronization |
| Not Started | Modify user object to verify directory synchronization attribute modification |
| 3 hour replication interval or force directory synchronization |
| Status | End-user acceptance | Owner | Notes |
| Not Started | Install and run Office 365 Desktop Setup |
| Download from Microsoft Online |
| Not Started | Configure Outlook |
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| Not Started | Open Outlook and verify connectivity to Exchange Online |
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| Not Started | Launch customer online portal |
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| Not Started | Authenticate using Outlook Web App verifying URL |
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| Not Started | Launch customer online portal verifying URL |
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| Not Started | Launch customer SharePoint verifying URL |
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| Not Started | Perform necessary updates to internal URLs |
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| Status | Individual user mailbox migration | Owner | Notes |
| Not Started | Create user’s profile and point to the Office 365 service |
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| Not Started | Permission to their own mailbox post-migration and can read/send email |
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| Not Started | Permission to Shared Mailboxes post-migration and can read/send email |
| Send-As only available with post-migration script |
| Not Started | User has ability to sync their BlackBerry® device post-migration via the BlackBerry® Business Cloud Services that are provided by Research In Motion (RIM®) |
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| Not Started | Migration of delegate permissions |
| Applicable based on migration tool capabilities |
| Not Started | No unexpected NDRs for user post-migration |
| Scope will need to be defined as some NDRs will occur |
| Status | | Owner | Notes |
| Not Started | Send and receive email messages to migrated users |
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| Not Started | Send and receive email messages to non-migrated users |
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| Not Started | Send and receive email messages to external users |
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| Not Started | Send email to Distribution List |
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| Not Started | Reply to email from migrated users |
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| Not Started | Reply to email from external users |
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| Not Started | Non-migrated user reply to email |
| Sent from migrated user prior to migration |
| Not Started | Recover deleted item from the Recycle Bin |
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| Not Started | Email access with Outlook Web App |
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| Not Started | Reply to an email with a Distribution List |
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| Not Started | Incoming mail from an external user |
| To both Distribution List and User |
| Status | Calendaring | Owner | Notes |
| Not Started | Meetings have been migrated |
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| Not Started | Book a meeting in a migrated conference room |
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| Not Started | Meeting request can be accepted for an available conference room |
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| Not Started | Meeting request is not accepted for a pre-booked conference room |
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| Not Started | Remote booking agent is functional where appropriate |
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| Not Started | Updated meeting requests notify all attendees |
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| Not Started | View details of free/busy information for those permitted |
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| Not Started | View secondary calendar side-by-side for those permitted |
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| Status | Calendaring | Owner | Notes |
| Not Started | Meetings have been migrated |
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| Not Started | Book a meeting in a migrated conference room |
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| Not Started | Meeting request can be accepted for an available conference room |
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| Not Started | Meeting request is not accepted for a pre-booked conference room |
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| Status | Message archiving (optional) | Owner | Notes |
| Not Started | Verify inbound emails are archived |
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| Not Started | Verify outbound emails are archived |
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| Not Started | Verify internal emails are archived | With emails which do not contain any external recipients in To/CC/BCC fields. | |
| Not Started | Verify the members of Archive Group DL | The number of users should be the same with the number of users in Administration Center if you archive all. | |
| Not Started | Verify search functionality is present and works correctly for title, message body |
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| Not Started | Verify email is encrypted in transit |
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| Not Started | Verify authorized export users can export to .PST file |
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| Not Started | Verify ad hoc searches work |
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| Not Started | Verify nightly harvest is occurring |
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| Not Started | Verify keyword and percentage sampling work |
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| Not Started | Verify message review and escalation process work |
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| Status | Lync Online Conferencing |
| Notes |
| Not Started | Create a Conference |
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| Not Started | Invite people to a conference |
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| Not Started | Initiate a Conference |
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| Status | SharePoint |
| Notes |
| Not Started | Site Collection | ||
| Not Started | Create site |
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| Not Started | Create site collection |
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| Not Started | Add user to site collection |
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| Not Started | Remove user from a site collection |
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| Not Started | Create new group for a site collection and add user |
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| Not Started | Users and groups | ||
| Not Started | Add user to site |
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| Not Started | Remove user from a site |
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| Not Started | Create new group for a site and add user |
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| Not Started | Publishing | ||
| Not Started | Publish a blog |
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| Not Started | Publish an RSS feed |
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| Not Started | Remove RSS viewer Web part |
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| Not Started | Documents | ||
| Not Started | Create document library |
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| Not Started | Create document |
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| Not Started | Upload document to library |
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| Not Started | Lists | ||
| Not Started | Create list |
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| Not Started | Add list items |
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| Not Started | Add approval workflow to list, library, or content type | ||
| Not Started | Remove approval workflow from above list |
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| Not Started | Searches | ||
| Not Started | Perform document search |
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| Not Started | Perform people search | ||
| Not Started | Bulk upload content | ||
| Not Started | Upload calendar information from Outlook |
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| Not Started | Upload Contacts from Outlook |
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| Not Started | Upload document libraries |
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