Error ID: 348

  • Article

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Error ID 348 — Data Protection Manager

At this time, no additional information is available for this error. The information provided below is identical to the error message content. However, your request for more information has been recorded, and additional information might be added to this topic at a future date.

To provide feedback about the types of information that would help you resolve this error, please contact the DPM Support Team.

Details

Product

System Center 2012 – Data Protection Manager (DPM)

ID

348

Source

Version

4.0

Symbolic Name

Message

An error occurred when the agent operation attempted to communicate with the DPM Agent Coordinator service on <ServerName>.

Possible Issue 1

An error occurred when the agent operation attempted to communicate with the DPM Agent Coordinator service on the DPM server.

Resolution: Verify that the Agent Coordinator service on the DPM server is responding, if it is present. Review the error details, take the appropriate action, and then retry the agent operation.

Possible Issue 2

Incorrect security settings for the COM object on the computer.

Resolution:

Verify COM permissions on the server.

Verify that the DCOM configuration settings are set as follows:

COM Security Default Access Permissions

  • Local Access and Remote Access permitted to Self

  • Local Access permitted to System

COM Security Machine Access Restriction (Security Limits)

  • Local and Remote Access permitted to NT AUTHORITY\ANONYMOUS LOGON

  • Local and Remote Access permitted to BUILTIN\Distributed COM Users

  • Local and Remote Access permitted to \Everyone

COM Security Default Launch Permissions

  • Launch permitted to NT AUTHORITY\SYSTEM

  • Launch permitted to NT AUTHORITY\INTERACTIVE

  • Launch permitted to BUILTIN\Administrators

COM Security Machine Launch Restriction (Security Limits)

  • Local Launch and Activate permitted to \Everyone

  • Local and Remote Launch, Local and Remote Activate permitted to BUILTIN\Administrators

  • Local and Remote Launch, Local and Remote Activate permitted to BUILTIN\Distributed COM Users

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