Error ID: 3131

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Error ID 3131 — Data Protection Manager

At this time, no additional information is available for this error. The information provided below is identical to the error message content. However, your request for more information has been recorded, and additional information might be added to this topic at a future date.

To provide feedback about the types of information that would help you resolve this error, please contact the DPM Documentation Team.

Details

Product

System Center 2012 – Data Protection Manager (DPM)

ID

3131

Source

Version

4.0

Symbolic Name

Message

DPM failed to obtain active virtual hard disk information as part of the backup for <DatasourceType><DatasourceName> on <ServerName>. Your recovery point is valid, but you will not be able to perform item-level recoveries by using this recovery point.

User Action

If you do not expect to perform item-level recoveries by using this recovery point, dismiss this alert; otherwise, take the following recommended actions:

  1. Ensure that the Hyper-V WMI provider call succeeds on the Hyper-V host.

  2. In the Protection task area, select the data source, and then click Create recovery point to restart the backup.

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