Error ID: 342

  • Article

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Error ID 342 — Data Protection Manager

At this time, no additional information is available for this error. The information provided below is identical to the error message content. However, your request for more information has been recorded, and additional information might be added to this topic at a future date.

To provide feedback about the types of information that would help you resolve this error, please contact the DPM Support Team.

Details

Product

System Center 2012 – Data Protection Manager (DPM)

ID

342

Source

Version

4.0

Symbolic Name

Message

The agent operation failed because the DPM server could not communicate with <ServerName>.

User Action

To resolve this error, do the following:

  1. Verify that <ServerName> is online and remotely accessible from the DPM server.

  2. If a firewall is enabled on <ServerName>, verify that it is not blocking requests from the DPM server.

  3. Verify that the Remote Registry service on <ServerName> is running during the protection agent operation. If the Remote Registry service is not started, on the Administrative Tools menu, select Services. In the right pane, right-click Remote Registry, and then click Start.

    Note

    You can disable the service after the protection agent operation is complete.

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For additional resources, see Information and Support for System Center 2012.

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