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Microsoft System Center 2012 - Unified Installer Privacy Statement

Applies To: System Center 2012 - Unified Installer

Last updated: February 2012

Microsoft is committed to protecting your privacy, while delivering software that brings you the performance, power, and convenience you desire in your personal computing. This privacy statement explains many of the data collection and use practices of Microsoft System Center 2012 Unified Installer (“Unified Installer”). It focuses on features that communicate with the Internet. It does not apply to other online or offline Microsoft sites, products, or services.

Unified Installer is a tool to enable a single installation experience for System Center 2012 components.

Collection and Use of Your Information

The information we collect from you will be used by Microsoft and its controlled subsidiaries and affiliates to enable the features you are using and provide the service(s) or carry out the transaction(s) you have requested or authorized. It may also be used to analyze and improve Microsoft products and services.

We may send certain mandatory service communications such as welcome letters, billing reminders, information on technical service issues, and security announcements. Some Microsoft services may send periodic member letters that are considered part of the service. We may occasionally request your feedback, invite you to participate in surveys, or send you promotional mailings to inform you of other products or services available from Microsoft and its affiliates.

In order to offer you a more consistent and personalized experience in your interactions with Microsoft, information collected through one Microsoft service may be combined with information obtained through other Microsoft services. We may also supplement the information we collect with information obtained from other companies. For example, we may use services from other companies that enable us to derive a general geographic area based on your IP address in order to customize certain services to your geographic area.

Except as described in this statement, personal information you provide will not be transferred to third parties without your consent. We occasionally hire other companies to provide limited services on our behalf, such as packaging, sending and delivering purchases and other mailings, answering customer questions about products or services, processing event registration, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service, and they are prohibited from using that information for any other purpose.

Microsoft may access or disclose information about you, including the content of your communications, in order to: (a) comply with the law or respond to lawful requests or legal process; (b) protect the rights or property of Microsoft or our customers, including the enforcement of our agreements or policies governing your use of the services; or (c) act on a good faith belief that such access or disclosure is necessary to protect the personal safety of Microsoft employees, customers, or the public. We may also disclose personal information as part of a corporate transaction such as a merger or sale of assets.

Information that is collected by or sent to Microsoft by Unified Installer may be stored and processed in the United States or any other country in which Microsoft or its affiliates, subsidiaries, or service providers maintain facilities. Microsoft abides by the safe harbor framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of data from the European Union, the European Economic Area, and Switzerland.

Collection and Use of Information about Your Computer

When you use software with Internet-enabled features, information about your computer ("standard computer information") is sent to the Web sites you visit and online services you use. Microsoft uses standard computer information to provide you Internet-enabled services, to help improve our products and services, and for statistical analysis. Standard computer information typically includes information such as your IP address, operating system version, browser version, and regional and language settings. In some cases, standard computer information may also include hardware ID, which indicates the device manufacturer, device name, and version. If a particular feature or service sends information to Microsoft, standard computer information will be sent as well.

The privacy details for each Unified Installer feature, software or service listed in this privacy statement describe what additional information is collected and how it is used.

Security of your information

Microsoft is committed to helping protect the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. For example, we store the information you provide on computer systems with limited access, which are located in controlled facilities.

Changes to this privacy statement

We will occasionally update this privacy statement to reflect changes in our products, services, and customer feedback. When we post changes, we will revise the "last updated" date at the top of this statement. If there are material changes to this statement or in how Microsoft will use your personal information, we will notify you either by posting a notice of such changes prior to implementing the change or by directly sending you a notification. We encourage you to periodically review this statement to be informed of how Microsoft is protecting your information.

For More Information

Microsoft welcomes your comments regarding this privacy statement. If you have questions about this statement or believe that we have not adhered to it, please contact us at SCPrivacy@microsoft.com or:

System Center Privacy
Microsoft Corporation
One Microsoft Way
Redmond, Washington 98052 USA

Specific features

The remainder of this document will address the following specific features:

System Center 2012

Unified Installer installs System Center 2012 software.  For information about controlling the Internet-enabled features in System Center 2012, see:

 

Orchestrator

http://go.microsoft.com/fwlink/p/?LinkID=216995

Virtual Machine Manager

http://go.microsoft.com/fwlink/p/?LinkID=196392

App Controller

http://go.microsoft.com/fwlink/p/?LinkID=216083

Operations Manager

http://go.microsoft.com/fwlink/p/?LinkID=190868

Configuration Manager

http://go.microsoft.com/fwlink/p/?LinkID=198981

Service Manager

http://go.microsoft.com/fwlink/p/?LinkID=231319

Data Protection Manager

http://go.microsoft.com/fwlink/p/?LinkID=234540

Prerequisites

Unified Installer may trigger the installation of the following prerequisite software for System Center 2012 components. To view the specific prerequisites Unified Installer installs based on the System Center 2012 software you choose to install, see the Unified Installer prerequisites media and license terms screens.

SQL Server 2008 R2 is installed for Orchestrator, Virtual Machine Manager, App Controller, Operations Manager, Configuration Manager, Service Manager and Data Protection Manager.

SQL Server 2008 R2 Express is installed for Configuration Manager.

Silverlight 4 is installed for Configuration Manager.

.NET Framework 4 is installed for Orchestrator, App Controller, Operations Manager, and Configuration Manager.

Report Viewer 2008 SP1 Redistributable is installed for Service Manager.

Report Viewer 2010 Redistributable is installed for Operations Manager

SQL Server 2008 R2 Native Client is installed for Virtual Machine Manager and Service Manager.

SQL Server 2008 R2 Command Line Utilities is installed for Virtual Machine Manager.

SQL Server 2008 R2 Analysis Management Objects is installed for Service Manager.

Windows Automated Installation Kit is installed for Virtual Machine Manager.

The prerequisites installed on each server can be viewed in the log file in the location specified in the Unified Installer.

Customer Experience Improvement Program

noteNote
This feature applies to Orchestrator, Virtual Machine Manager, App Controller, Operations Manager, Configuration Manager, and Service Manager.

What This Feature Does:

The Customer Experience Improvement Program (“CEIP”) collects basic information about your hardware configuration and how you use our software and services in order to identify trends and usage patterns. CEIP also collects the type and number of errors you encounter, software and hardware performance, and the speed of services.  We will not collect your name, address, or other contact information.

Information Collected, Processed, or Transmitted:

For more information about the information collected, processed, or transmitted by CEIP, see the CEIP privacy statement at http://www.microsoft.com/products/ceip/EN-US/privacypolicy.mspx.

Use of Information:

We use this information to improve the quality, reliability, and performance of Microsoft software and services.

Choice/Control:

You are offered the opportunity to participate in CEIP during setup of Unified Installer. For details on how to turn on or turn off CEIP after setup for each component, see the privacy statement for that component linked above.

Microsoft Error Reporting

noteNote
This feature applies to Orchestrator, Operations Manager, and Service Manager.

What This Feature Does:

Microsoft Error Reporting provides a service that allows you to report problems you may be having with the above-listed System Center 2012 software to Microsoft and to receive information that may help you avoid or solve such problems.

Information Collected, Processed, or Transmitted:

For information about the information collected, processed, or transmitted by Microsoft Error Reporting, see the Microsoft Error Reporting privacy statement at http://oca.microsoft.com/en/dcp20.asp.

Use of Information:

We use the error reporting data to solve customer problems and improve our software and services.

Choice/Control:

You will be offered the opportunity to participate in Microsoft Error Reporting during setup of Unified Installer. When you choose to enable it, Microsoft Error Reporting will automatically report problems you encounter to Microsoft for the above-listed System Center 2012 software. For details on how to turn on or turn off Microsoft Error Reporting after setup for each component, see the privacy statement for that component linked above.

Important Information:

Enterprise customers can use Group Policy to configure how Microsoft Error Reporting behaves on their computers. Configuration options include the ability to turn off Microsoft Error Reporting. If you are an administrator and wish to configure Group Policy for Microsoft Error Reporting, technical details are available at http://go.microsoft.com/fwlink/p/?LinkID=228751.

Microsoft Update

What This Feature Does:

Microsoft Update is a service that provides Windows updates as well as updates for other Microsoft software that utilizes Microsoft Update.

Information Collected, Processed, or Transmitted:

For details about what information is collected and how it is used, see the Update Services Privacy Statement at http://update.microsoft.com/microsoftupdate/v6/privacy.aspx?ln=en-us.

Use of Information:

For details about what information is collected and how it is used, see the Update Services Privacy Statement at http://update.microsoft.com/microsoftupdate/v6/privacy.aspx?ln=en-us.

Choice/Control:

Microsoft Update is not turned on as a default. You are given the choice to turn on Microsoft Update during the setup of Unified Installer. You may later change it by accessing the Microsoft Update client under your Control Panel to turn updates on or off.

 
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