How to Register a Tenant

Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

Use the following procedure to register a tenant.

To register a tenant

  1. On the Service Manager Self-Service Portal home page, click List view, select the appropriate request, and then click Go to request form.

  2. In the Enter the service request title box, type a name for the request.

  3. In the Select the service request urgency drop-down list box, select the urgency of the request.

  4. In the Enter the tenant name box, type the name of the tenant.

  5. In the Enter the tenant code box, type the name of the tenant code.

  6. Select a cost center from the list of cost centers to associate with your tenant, and then click Next.

  7. In the Enter the contact e-mail address for the tenant box, type an email address for the tenant.

  8. In the Enter the list of users or groups in the format Domain\user name separated by semi-colon(;). These will be added as administrators for the tenant box, type the domain and user names of people who should be assigned the tenant administrator role on the tenant registration, and then click Next.

    Important

    To be able to update or cancel a tenant registration, a person must be an administrator on the tenant registration.

  9. Review your entries and click Submit.