How to Update a Tenant Registration

  • Article

Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

Use the following procedure to update a tenant registration.

To update a tenant registration

  1. On the Service Manager Self-Service Portal home page, click List view, select the appropriate request, and then click Go to request form.

  2. In the Enter the service request title box, type a different name for the request.

  3. In the Select the service request urgency drop-down list box, select the urgency of the request.

  4. In the Select the tenant to be updated box, type the tenant name to perform a search, and then select the tenant from the list.

    Note

    If the tenant registration is not displayed, then you are not an administrator on the tenant registration.

  5. In the Optionally enter the updated tenant name box, type the new name of the tenant.

  6. In the Optionally enter the updated tenant code box, type the new tenant code, and then click Next.

  7. In the Enter the updated tenant contact e-mail address box, type a new email address for the tenant.

  8. In the Current Cost Center box, click Refresh to view the current cost center associated with your tenant.

  9. In the Select the updated cost center box, type the new cost center associated with your tenant to perform a search, and then select the new cost center from the list.

  10. In the Select the tenant administrators to be removed box, type the administrator name to perform a search, and select the administrator name from the list.

  11. In the Enter the list of users or groups in the format Domain\user name separated by semi-colon (;). These will be added as new administrators for the tenant box, type the domain and user names of people who should be added to the tenant administrator role on the tenant registration, and then click Next.

  12. Review your entries and click Submit.