How to Create Catalog Groups

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Applies To: System Center 2012 - Service Manager, System Center 2012 SP1 - Service Manager

It is not a requirement to create catalog groups. However, it is recommended that you group all request offerings under a service offering. By grouping service offerings you will be able to associate catalog groups to user roles. The association of catalog groups with user roles will enable you to control which users will have access to specific request offerings.

Use the following procedure to create catalog groups in the System Center 2012 – Service Manager console.

To create catalog groups

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, click Cloud Services.

  3. In the Cloud Services pane, in the Optional Configuration Steps area, click Create Catalog groups to control access.

  4. On the Before You Begin page, you can read the instructions, and then click Next.

  5. On the General page, follow these steps:

    1. In the Group name box, type a name for the catalog group. For example, type Access Request Offering Group.

    2. In the Group description box, type a description for the catalog group. For example, type This group is used to consolidate and provide security to Access Request Offering catalog items.

    3. Next to Management pack, select an unsealed management pack of your choice and then click Next. For example, if you previously created the Sample Management Pack, select it.

  6. On the Included Members page, follow these steps to select catalog items and associate them to the catalog group:

    1. Click Add to open the Select objects dialog box, select one or more cloud service request offerings, click Add, and then click OK to close the dialog box.

    2. Click Next.

  7. On the Dynamic Members page, you can click Next, or optionally, you can select a class and specific objects based on criteria that you choose to add as members of the group, and then click Next.

  8. On the Subgroups page, you can click Next, or optionally, you can add other groups as members of the new group that you are creating, and then click Next.

  9. On the Excluded Members page, you can click Next, or optionally, you can select a class and specific objects based on criteria that you choose to exclude as members of the group, and then click Next.

  10. On the Summary page, review the information and then click Create.

  11. On the Completion page, click Close.