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Tape library recovery issues

Updated: November 1, 2013

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

The following table provides troubleshooting guidance on tape library recovery issues.

Tape Library Recovery Issues

 

Issue Possible Cause Resolution

Tape read errors occur when attempting to recover a file server volume from tape.

File server data source recovery from tape will fail if there are corrupt files on the tape.

If tape read errors occur, do the following:

  1. Select the contents of the volume for recovery rather than the entire volume. For example, select all of the files and folders on <drive letter>:\ instead of selecting the entire <drive letter>:\ <volume>.

  2. Retry the recovery.

    DPM will attempt to skip over the corrupt files on tape.

CautionCaution
Because of serious tape corruption, DPM may not be able to find the files that are not corrupt. Therefore, DPM may not succeed in recovering the selected individual files.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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