Export (0) Print
Expand All

Troubleshooting Central Console Issues

Updated: November 1, 2013

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

The following table provides troubleshooting guidance on monitoring issues.

Monitoring Issues

 

Issue Possible Cause Resolution

The number of warning on DPM server does not match the number on Operations Manager.

Your DPM server has heavy workflows and is reaching the Private Byte count threshold reached and Handle count threshold reached too quickly, which is resetting the Operations Manager agent.

Increase the threshold for Private Byte count threshold reached and Handle count threshold reached on the Operations Manager Server.

ImportantImportant
If you have multiple Operations Manager Servers monitoring a DPM server, you must increase the threshold on all the management servers.

View Jobs not refreshing.

You are monitoring DPM 2010 servers.

Reopen the screen if it has been open for more than 24 hours.

Unable to run consistency check from Protection Groups view.

Replica is consistent.

In the Protection Group view, consistency check will be run on the replica only if it is in an inconsistent state.

-----
For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
-----
Was this page helpful?
(1500 characters remaining)
Thank you for your feedback
Show:
© 2014 Microsoft