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How to Enable Email Notifications in the Production Environment

Updated: November 1, 2013

Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager

Use the following procedure to enable incoming and outbound E-mail notifications in the production environment.

To enable the outbound E-mail notifications

  1. In the Service Manager console, click Administration.

  2. In the Administration pane, expand Notifications, and then click Channels.

  3. In the Channels pane, click E-Mail Notification Channel.

  4. In the Tasks pane, under E-Mail Notification Channel, click Properties to open the Configure E-Mail Notification Channel dialog box.

  5. Select Enable e-mail notifications.

To enable incoming E-mail notifications

  1. In the Service Manager console, select Administration.

  2. In the Administration pane, expand Administration, and then click Settings.

  3. In the Settings pane, double-click Incident Settings.

  4. In the Incident Settings dialog box, click Incoming E-mail.

  5. Select Turn on incoming e-mails processing, and then click OK.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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