Customizing the Data Warehouse
Updated: November 1, 2013
Applies To: System Center 2012 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 SP1 - Service Manager
After the System Center 2012 – Service Manager data warehouse is deployed and you have viewed its reports, you can customize the information in the reports to better suit your organization. For example, you might want to recreate reports that you have used in the past with other information systems using Service Manager. Or, you might want to customize the reports for your internal business processes for incidents or change management.
The information in this section can help you determine how to extend and customize the data warehouse to enable in-depth analyses.
Customizing the Data Warehouse Topics
About Data Warehouse Dimensional Modeling Using a Star Schema
Explains concepts of the dimensional modeling schema that is used in the data warehouse.
About Fact Tables in the Data Warehouse
Explains concepts of fact tables that are used in the data warehouse.
About Outriggers in the Data Warehouse
Explains concepts of outriggers that are used in the data warehouse.
About Dimensions in the Data Warehouse
Explains concepts of dimensions that are used in the data warehouse.
Other Resources for This Component
For additional resources, see Information and Support for System Center 2012.
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