Hardware and Software Requirements

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Required Hardware

The servers that host Microsoft® Forefront® Identity Manager (FIM) 2010 R2 Reporting components must meet the following minimum hardware requirements for System Center Service Manager 2010 SP1. The following table outlines the recommended hardware requirements for the individual parts of Service Manager.

Service Manager database

Dual Quad-Core 2.66 GHz CPU

8 GB of RAM (see the Hardware Performance section in this guide.)

80 GB of available disk space

RAID Level 1 or Level 10 drive*

Service Manager management server

Dual Quad-Core 2.66 GHz CPU

8 GB of RAM

10 GB of available disk space

Service Manager console

Dual-Core 2.0 GHz CPU

2 GB of RAM

10 GB of available disk space

Data warehouse management server

Dual-Core 2.66 GHz CPU

8 GB of RAM

10 GB of available disk space

Data warehouse databases

Dual Quad-core 2.66 GHz CPU

8 GB of RAM

400 GB of available disk space

Self-Service Portal

Dual-core 2.66 GHz CPU

8 GB of RAM

10 GB of available disk space

For additional hardware requirements see System Requirements for Service Manager 2010

FIM 2010 R2 Reporting Software Requirements

The FIM Reporting service in FIM 2010 R2 uses the following components (in addition to the basic FIM 2010 R2 deployment):

  • FIM 2010 R2 Reporting service - The Reporting service appears as an optional component during the FIM Service and Portal installation, and can be installed at the same time as other FIM components or can be installed at a later time.

  • System Center Service Manager (SCSM) – The FIM Reporting service gathers data from the FIM database, and pushes it to SCSM, where it is configured for storage. SCSM uses pre-defined management packs, which are automatically deployed during the FIM Reporting service installation, to transform the data based on the default FIM schema. A FIM Reporting deployment uses these SCSM components:

    • Data Warehouse – This component of SCSM is used for long-term data storage, and to provide data for reports.

    • Management Server – This component of SCSM is used to stage data from FIM before it arrives into the Data Warehouse for long term storage.

    • SCSM Service Manager Console – The Service Manager Console is installed on the machine running the FIM Reporting service, and is used to view or query the data on the Data Warehouse.

  • SQL Server Reporting Service (SSRS) – The SQL Server Reporting Service can be used to generate and display custom reports in a variety of formats.

The servers that host Microsoft® Forefront® Identity Manager (FIM) 2010 R2 Reporting components must meet the following minimum software requirements for System Center Service Manager 2010 SP1. The following table outlines the software requirements for the individual parts of Service Manager.

Service Manager management server or data warehouse management server

One of the following operating systems:

  • The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise

  • The 64-bit edition of Windows Server 2008 Standard with SP2 or the 64-bit edition of Windows Server 2008 Enterprise with SP2

  • The 64-bit edition of Windows Server 2008 R2 Standard or the 64-bit edition of Windows Server 2008 R2 Enterprise

  • The 64-bit edition of Windows Server 2008 R2 with SP1 Standard for the 64-bit edition of Windows Server 2008 R2 with SP1 Enterprise

 

Note

Installation on a computer running Windows Server 2003 is not supported.

Microsoft .NET Framework 3.5 with SP1*

Service Manager or Data warehouse databases

One of the following versions of SQL Server:

  • The 64-bit version of SQL Server 2008 with SP1

  • The 64-bit version of SQL Server 2008 with SP2

  • The 64-bit version of SQL Server 2008 R2

SQL Server Reporting Services (SSRS) in SQL Server 2008 with SP1, SQL Server 2008 with SP2, or SQL Server 2008 R2

 

Note

Installation on a computer running Windows Server 2003 is not supported.

Microsoft .NET Framework 3.5 with SP1 is required on the computer hosting the data warehouse databases when installing Service Manager in a four-computer scenario. *

The SQL Server collation settings must be the same for the computers hosting the Service Manager database, data warehouse database, and Reporting Services database.

For this release, Turkish language collations are not supported.

Service Manager console

One of the following operating systems:

  • The 32- or 64-bit edition of Windows Server 2008 Standard or the 32- or 64-bit edition of Windows Server 2008 Enterprise

  • The 32- or 64-bit edition of Windows Server 2008 Standard with SP2 or the 64-bit edition of Windows Server 2008 Enterprise with SP2

  • The 32- or 64-bit edition of Windows Server 2008 R2 Standard or Windows Server 2008 R2 Enterprise

  • The 32- or 64-bit edition of Windows Server 2008 R2 with SP1 Standard for the 64-bit edition of Windows Server 2008 R2 with SP1 Enterprise

  • The 32- or 64-bit edition of Windows Server 2003 Standard with SP1 or the 32- or 64-bit edition of Windows Server 2003 Enterprise with SP1

  • Windows 7 Professional and Windows 7 Ultimate

  • Windows 7 with SP1 Professional and Windows 7 Ultimate with SP1

  • Windows Vista Ultimate or Windows Vista Enterprise

  • Windows XP Professional with SP 3

Microsoft .NET Framework 3.5 with SP1*

Self-Service Portal

One of the following operating systems:

  • The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise

  • The 64-bit edition of Windows Server 2008 Standard with SP2 or the 64-bit edition of Windows Server 2008 Enterprise with SP2

  • The 64-bit edition of Windows Server 2008 R2 Standard or the 64-bit edition of Windows Server 2008 R2 Enterprise

  • The 64-bit edition of Windows Server 2008 R2 with SP1 Standard for the 64-bit edition of Windows Server 2008 R2 with SP1 Enterprise

Microsoft Internet Information Services 7 with IIS 6 metabase compatibility installed

ASP.NET 2.0

A Secure Sockets Layer (SSL) certificate will be required on the IIS server that hosts the Self-Service Portal.

The following software is optional and provided for additional functionality:

  • Microsoft Identity Lifecycle Manager (allows for password reset)

  • System Center Configuration Manager 2007 (allows for self-service software provisioning)

Computers accessing the Self-Service Portal

The following operating systems are supported with the Self-Service Portal:

  • Windows XP

  • Windows Vista

  • Windows 7

  • Windows Server 2003

  • Windows Server 2008

The following browsers are supported with the Self-Service Portal:

  • Internet Explorer 8

  • Internet Explorer 9

SQL Server Reporting Services

In a deployment topology where the computer hosting SSRS is not on the same computer that hosts the data warehouse management server, you have to add Microsoft.EnterpriseManagement.Reporting.Code to the global assembly cache. For more information, see Manual Steps to Configure the Remote SQL Server Reporting Services in the System Center Service Manager 2010 SP1 Deployment Guide (https://go.microsoft.com/fwlink/?LinkId=198071)

For additional software requirements see System Requirements for Service Manager 2010