Install Microsoft Dynamics CRM for Outlook

Applies To: CRM Online

[This topic is pre-release documentation and is subject to change in future releases.]

Many users find it easier and more convenient to work with Microsoft Dynamics CRM Online data through Outlook, a familiar application interface that they may already be using. This section provides information about hardware and software requirements and about installing Microsoft Dynamics CRM for Outlook on a user’s computer.

CRM for Outlook Requirements

Dynamics CRM for Outlook is a free download that integrates Microsoft Dynamics CRM Online into the Outlook interface so that a user can work efficiently with both email and Microsoft Dynamics CRM Online data.

More information: Microsoft Dynamics CRM for Outlook hardware requirements and Microsoft Dynamics CRM for Outlook software requirements

Install CRM for Outlook on a user’s computer

A user can download Dynamics CRM for Outlook from within Microsoft Dynamics CRM Online by clicking Get CRM for Outlook on the message bar.

Administrators will find detailed installation instructions in Install CRM for Outlook.

Tip

If you encounter problems installing or configuring Dynamics CRM for Outlook, see Troubleshooting and things to know about Microsoft Dynamics CRM for Outlook.

See Also

Concepts

Add and enable CRM App for Outlook
Add interoperation features to Microsoft Dynamics CRM Online

Other Resources

Download: Microsoft Dynamics CRM 2015 for Microsoft Office Outlook

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