Create a Hybrid Voice Routing Policy

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This step creates a voice routing policy specifically for your Lync Online users. Perform this procedure at the on-premise central site. If you want to assign an existing voice routing policy to your Lync Online users, skip to Configure Online Users for Lync on-premises Enterprise Voice, and replace the policy tag, HybridVoiceUser, with the name of your voice routing policy.

The voice routing policy is used to route calls to the PSTN through your on-premises PSTN gateway when the Edge Server next hop is a Lync Server 2013 pool or Director. However, if the Edge Server next hop is a Lync Server 2010 pool or Director, then the user’s voice policy is used to route calls to the PSTN.

Using Windows PowerShell command-line interface to create a voice routing policy

  1. Log on to the computer as a member of the RTCUniversalServerAdmins group, or as a member of the CsVoiceAdministrator, CsServerAdministrator, or CsAdministrator role. For details, see Delegate Setup Permissions.

  2. In the Lync Server Management Shell, type the following commands, replacing the placeholders with the correct information for your organization:

    New-CSVoiceRoutingPolicy -Identity <Tag> -Name <String> -PstnUsages <Usage String>

    For example:

    New-CSVoiceRoutingPolicy -Identity "tag:HybridVoiceUser" -Name "Hybrid Voice Policy for users" -PstnUsages @{add="HybridVoiceUsage"}