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Troubleshooting Office 365 Integration Errors
Updated: August 21, 2012
Applies To: Windows Server 2012 Essentials
This section provides information to help you troubleshoot common problems that you may encounter when using the Office 365 Integration features.
This topic includes information about the following issues:
Description
In some circumstances, an attempt to create one or more Office 365 accounts will not complete successfully.
Solution
If this occurs, click the link on the wizard completion page to open a results file that contains detailed information about each account creation request that did not complete successfully. For example, a result may inform you that a specific Office 365 account already exists.
Take actions as necessary to resolve each error.
If you continue to experience this problem, restart the server and then try again.
Description
An unknown error occurred.
Solution
Make sure that the computer is connected to the Internet, and then try again.
If you continue to experience this problem, restart the server and then try again.
